Toyota of Lancaster - Service Center

Tony and Marco where a very great help fast and easy purchase no haggle or nothing straight forward with our purchase purchase no haggle or nothing straight forward with our purchase More

Not upfront with you for what services you’re getting performed and cost! I was charged for tire rotation when I was unaware of service. I never received a multipoint inspection sheet on my vehicle, and performed and cost! I was charged for tire rotation when I was unaware of service. I never received a multipoint inspection sheet on my vehicle, and service representative was very rude when I asked about charges. I wouldn’t recommend Toyota of Lancaster to anyone looking to have service done. I drove 45min to have my vehicle serviced only to be disappointed with they why things were handled. More

Way too expensive. All I needed was a duplicate key fob\remote. It cost over $300! Belatedly, I found out that Car Max would have programmed it for less than $100. Al All I needed was a duplicate key fob\remote. It cost over $300! Belatedly, I found out that Car Max would have programmed it for less than $100. Also, I had an appt. to program the remote and showed up 15 minutes early. It was almost an hour before they took my car. What was the point of making an appointment? Lastly, while I appreciate that the mechanic covered my seat in plastic, but it would have nice if they didn't leave it in the back seat. I'm used to that plastic being thrown away. This was my first experience with a Toyota Dealership and I will do everything I can to avoid going to one in the future. I will also warn my friends and colleagues at school. I gave 1 star, because at least the remote works. More

Bad customer service,, bad customer service,, bad customer service ,, bad customer service.. bad customer service customer service ,, bad customer service.. bad customer service More

Very professional, they were able to make me an appointment within a reasonable timeframe. The work done was great and were able to troubleshoot and fix my issue. Thank you. appointment within a reasonable timeframe. The work done was great and were able to troubleshoot and fix my issue. Thank you. More

I paid over 2,300 dollars and they did not complete everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t t everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t trust this Toyota dealership for my maintenance. More

Very nice and excellent service that you always want to go back.I will recommend everyone go back.I will recommend everyone More

Worked hard to find exactly what we were looking for, color, style, interior. Good experience all around. color, style, interior. Good experience all around. More

I was not happy with service at Toyota in Mission Hills which ultimately resulted in Additional service needed at Toyota of Lancaster which no one wanted to take responsibility for. This resulted in me no which ultimately resulted in Additional service needed at Toyota of Lancaster which no one wanted to take responsibility for. This resulted in me not purchasing another Toyota and taking my business elsewhere. More

Great place, great employee's. ..dont push things you don't need...on time when they tell you it will be ready...up dates to your phone ..dont push things you don't need...on time when they tell you it will be ready...up dates to your phone More