3,552 Reviews of Toyota of Lancaster - Service Center
Un servicio excelente Gracias por atender en la hora que les pedí estoy satisfecho por su amabilidad les pedí estoy satisfecho por su amabilidad More
Thank you Toyota of Lancaster, Victoria C. and Melissa in fleet rentals for going above an beyond with the service on our 2022 Camry. We appreciate you! and Melissa in fleet rentals for going above an beyond with the service on our 2022 Camry. We appreciate you! More
Work dealers are very friendly courteous and always handle the job right. Always get the truck out on time handle the job right. Always get the truck out on time More
Service department is always friendly such good customer service never fails. Always have resolutions for any issues that arises with my vehicle. service never fails. Always have resolutions for any issues that arises with my vehicle. More
They get the work done in a timely manner. All the service reps I've had have been great and communicative! All the service reps I've had have been great and communicative! More
Good employee service confirmation car maintenance updated assist navigation feature to cell my cell phone thx u very much. updated assist navigation feature to cell my cell phone thx u very much. More
I waited over 30 min in line just to drop off my vehicle despite having a scheduled appointment. The service was for a simple oil change. Dropped off first thing in the morning. Never received a text or pho despite having a scheduled appointment. The service was for a simple oil change. Dropped off first thing in the morning. Never received a text or phone call that it was ready. Showed up end of day to pick up and told by an employee they paged my service advisor. I stood at the advisors desk for 20 min waiting. Had to seek out help from another advisor who then couldn’t locate my keys. No apologies or offers to remedy the issue. Finally retrieve my car and 2 of 4 valve stem covers were missing. Will not go back. More
I am a loyal customer with toyota the vehicles are dependable and hold there value and I use Toyota service center sense I started buying Toyota tacoma's for the simple reason that I have never had an dependable and hold there value and I use Toyota service center sense I started buying Toyota tacoma's for the simple reason that I have never had any issues with the workmanship or the customer service that I recieve. More
Would have give. 5 stars if they had courtesy shuttle to take me to work and back while car was in for service. Otherwise all was great 5 stars if they had courtesy shuttle to take me to work and back while car was in for service. Otherwise all was great More