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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,552 Reviews

3,552 Reviews of Toyota of Lancaster - Service Center

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September 08, 2023

Great service courteous team, truthful. Always make me feel comfortable, I don't know what else to sa, More

by TEJURSTARJETUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

September 08, 2023

As this has been my first Toyota purchase, I’ll say the service department has met my expectations. Unfortunately I can’t say the same for dealership I purchased it from. More

by lynxdddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 08, 2023

What I like about this Dealer that they have well known employees and very helpful people I’m happy with their service More

by andrealiz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Sep 08, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve our Loyal Toyota Customers. Have a wonderful day!

September 07, 2023

Toyota of Lancaster has exceptional service, the staff is courteous technicians are knowledgeable, always a great experience. More

by MamaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our Team. We hope to welcome you back!

September 07, 2023

Service manager is a 100 out of 10! But the advisor I had was an idiot, didn’t know what he was as talking about. More

by Dona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the guys name and his piche isn’t here
Sep 07, 2023 -

Toyota of Lancaster responded

I'm sorry your visit started off on the wrong foot but I'm glad the Service Manager was able to make your experience a better one. I appreciate you considering our dealership to serve you.

September 06, 2023

This dealership really cares about their customers! From the time you check-in to when your car service is completed, you are greeted with friendly employees that go out of their way to treat you well More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 04, 2023

Good service didn’t have along wait very nice people will come back for service More

by MINE3115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Sep 05, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 04, 2023

Doug is super nice, knowledgeable, & professional. Dealership is super clean & inviting. We will continue to take our vehicles to be serviced here. More

by dmkamcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

September 04, 2023

Your team was very professional and service was great, wait for my vehicle was not long at all. More

by carrero_edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 04, 2023

Great customer service. They answer all your questions and are very professional. I would recommend them 100% More

by medederiosliz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

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