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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,552 Reviews

3,552 Reviews of Toyota of Lancaster - Service Center

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September 21, 2023

Service Staff is always helpful and will find out the answer if they do not know it. More

by dinanelson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Toyota of Lancaster responded

Thank you! We appreciate your 5-star review. I'm glad we were able to help you out. Its always a pleasure to service our Loyal Toyota Customers. Have a wonderful day.

September 20, 2023

I came in for an oil change. I asked for my windshield wipers to be replaced. They were not. I was told I could go back in line and get them replaced. I didn't have the time. More

by Not
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

September 19, 2023

Overall well organized business and very good service. My car is 11 year old and still run like a new car in part because of the service division More

by DGeLMONT.mD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 19, 2023

Efficiency and professional work done while being curtious and informative towards all of their customers More

by cherylmurphy2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 19, 2023

She is a good person to the best of her ability. see you next time. When I come back to Toyota. More

by amakachris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

September 19, 2023

Every thing is great service and customer service every time I go everything thing is done and I don't have any complaints. More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

September 18, 2023

Awesome service. Very pleased with the workmanship.. Recommend dealer to all my family and friends . More

by Dain Emma D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 18, 2023

The dealership was really helpful and fast paced. Really neat and clean. Didn’t have no issues or concerns. More

by estefanyataricio17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 16, 2023

Friendly and supportive. Provided answers for all my queries. Young man that helped me wasn’t sure of answer so he referred me to another technician. Enjoyable experience tha More

by CHARLENEGREEN326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 18, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 16, 2023

I feel like the guy was rude and didn't give us good customer service More

by avalos.matin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Lancaster responded

I'm sorry we didn't meet your expectations but appreciate you giving us feedback on your recent experience at our dealership. I am reaching out to learn more about your experience so I can appropriately address your situation. Please feel free to call me directly at (661) 952-2103

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