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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,859 Reviews

3,859 Reviews of Toyota of Lancaster - Service Center

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January 13, 2025

Purchase 2 vehicles the first one. The coil to engine that was previously Buy coyote dealership still mess up five months later. Then I purchased another car to add a camry just about More

by ABEYTAANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

I'm sorry to hear you are experiencing issues with the vehicles you had purchased from us. Please reach out to me at (661) 952-2103 so I can see how to better address your issues and concerns.

January 12, 2025

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

January 11, 2025

Nice employees very attentive. Customer service was good. Time waited for my car was good. More

by funnie_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

Thank you for your 5 star review. We will be sure to share this with our staff.

January 11, 2025

Good job you are professional in all services are you better that other dilers tanks More

by Rcastv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Toyota of Lancaster responded

We appreciate you leaving us a wonderful review of our service department. I will be sure to pass along your kind words. We look forward to helping you in the near future.

January 11, 2025

They didn't fix the issue on tge truck I just bought from them, and they put the part back in upside down. More

by amappraisal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jan 13, 2025 -

Toyota of Lancaster responded

I'm sorry you had an issue with working with our service department. We'd like to address your concern. Please give me a call at (661) 952-2103 so we can make things right.

January 10, 2025

Excellent service thank you for being there for my family and you guys are like family I recommend Toyota of Lancaster to anybody thank you for Nando Ray Nico Jamie Oscar Michael and Brenda I appreciate all More

by joshuahodges1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda
Jan 10, 2025 -

Toyota of Lancaster responded

Thank you so much for the 5 star review! I'm proud to hear that our team exceeded your expectations. We are lucky to have a staff that cares so much about our customers. Happy New Year and thanks once again for the review.

January 10, 2025

The entire team at Toyota of Lancaster is excellent. They are friendly and very helpful, and keep you informed throughout the entire service process, plus readily answer any questions you may have. I More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia, Service Department
Jan 10, 2025 -

Toyota of Lancaster responded

We know your time is valuable and appreciate you taking the time to leave Joe Garcia and our team a fabulous 5 star review. This acknowledgement makes it all worthwhile. Thanks once again and we look forward to assisting you soon.

January 10, 2025

My car came back leaking coolant when it wasn’t leaking at all before there should be no reason for that More

by heidip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Jan 10, 2025 -

Toyota of Lancaster responded

I'm sorry to hear your vehicle's coolant is leaking. Please call me at (661) 952-2103 so I can investigate this further.

January 10, 2025

Max Cotti customer service is next level! !! He followed up with me and gave me the reassurance I needed for my vehicles repair. This guy needs to be a service manager with his impeccable cust More

by BillyZaharopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max cotti
Jan 10, 2025 -

Toyota of Lancaster responded

Thank you so much for a wonderful review. We are lucky to have Max part of our team and once again thank you for your kinds words we will be sure to pass them along to his manager.

January 10, 2025

The communication is great and I am very satisfied with my service. Thank you guys! More

by jordangonzalez1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

We appreciate your time to leave us a review! We can't do it without our loyal customers. Thank you for choosing to have us service your vehicle.

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