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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,650 Reviews
Call Service Center (661) 948-0731

3,650 Reviews of Toyota of Lancaster - Service Center

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October 29, 2024

Omar reached out to me after filling out an application online. Probably the best customer service I’ve ever received while buying a vehicle. I highly recommend buying a vehicle here! More

by NICOLEWELLSHOUSEKEEPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

October 29, 2024

They were prompt and courteous They need to smile a little more but went very well. More

by leticiamoran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 28, 2024

Wanted something Brocken in my car to be checked and was going to get charged $210 if my current insurance didn’t cover it. I have a new car and things are braking More

by navilmartinez21.nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember their name
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Oct 28, 2024 -

Toyota of Lancaster responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. You can feel free to reach me at (661) 952-2103

October 28, 2024

Melissa had the work to be performed ready to go when I arrived at the facility and everything went smoothly and expeditiously More

by JDOUGLASS1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 28, 2024

Happy with the services and will continue using its plan seevice. Continue your good work. More

by Carmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe garcias
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Oct 28, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

October 28, 2024

Very good costumer service, all of the service representatives are great people and specially the service manager. Thank you so much. More

by JONNYALLEN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 28, 2024

I like the service of professional ism and courtesy of servicing my car and me. Thank you More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

October 28, 2024

I feel in good hand when I take my Camry in to be service at Lancaster Toyota. More

by TAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio O
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Oct 28, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 28, 2024

Toyota of Lancaster is a great place. They’re very polite and helpful. They also do a great job. I live in Ridgecrest and I don’t mind the drive. More

by Vickiyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

October 27, 2024

This Toyota has always been super helpful and informative, the employees definitely know what they are doing and their expected wait time is always accurate. I do not have any complaints about th More

by JENNIJT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawyna Follendore
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Oct 28, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

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