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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,265 Reviews
Call Service Center (661) 948-0731

3,265 Reviews of Toyota of Lancaster - Service Center

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June 25, 2024

I had such a fantastic experience at Toyota Lancaster! everyone there is incredibly friendly. The customer service is always top-notch, and my service advisor was absolutely amazing - 100/10! More

by caceres allondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Helpful
June 25, 2024

Very good service, and the times spent there was short. I was expecting the service to take at least 3 hours, and only took a little over an hour. Good job an I will be back in the future. More

by BLACKJACKCASH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

Helpful
June 24, 2024

Max was helpful, informative and a pleasure to work with. Others in the service center were friendly and helpful as well. More

by KAYANAMWOODLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti
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Jun 24, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

Helpful
June 24, 2024

Annie Videgel set up my appointment however I had to make it on her day. I was assisted on my appointment day by Nancy Rojo. She provided excellent assistance! More

by vanita66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

Helpful
June 24, 2024

The customer service is amazing, the staff has your interest at heart. I say thank you for taking care of me and my family for years now! Big thumbs up!! More

by Dt.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

Helpful
June 24, 2024

Helpful and great service. Got me some quickly and out in a timely manner. Thanks More

by natalie.hernandezz
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

Helpful
June 23, 2024

Still waiting on them trying to find me a car. Haven't found one yet and I'm ready to buy More

by matt_z2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Douglas Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Lancaster responded

We'd love to help you find the right vehicle. You can reach me at (661) 952-2103 and we can discuss our selection further.

Helpful
June 22, 2024

When I’m in there everyone is very helpful and Attend to every thing I need with my truck More

by ZACHLITTLE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

Helpful
June 22, 2024

Good customer service, reliable work and close to home. I’d recommend them to friends. More

by DWIGHT_RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
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Jun 24, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

Helpful
June 21, 2024

In and out quick and always keeps me updated on the progress of my vehicle More

by Jose Montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

Helpful
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