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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,105 Reviews

4,105 Reviews of Toyota of Lancaster - Service Center

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September 15, 2025

The ABS and Airbag lights were on, not going off. 2007 Tacoma Prerunner. 148,000 miles. Toyota of Lancaster took two days to diagnose the problem. On the first day I received a text asking if I wo More

by MAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory
Sep 15, 2025 -

Toyota of Lancaster responded

I’m sorry to hear about your experience. I appreciate you reaching out because we do take all feedback seriously. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please reach out to me at (661) 952-2103.

September 13, 2025

Great service. Very Friendly. I shouldn't be given a minimum word limit to complete this survey. More

by kelliog1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience, and we will be sure to pass along your suggestion.

September 11, 2025

The service was very fast They are so friendly and supportive. Also ready to attend to me More

by Bolaji Carter
Recommend Dealer
Yes
Sep 12, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

September 11, 2025

She is friendly and ready to assist She explained and solved my questions She is cool More

by Bolaji Carter
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Sep 12, 2025 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her.

September 11, 2025

Good service and the staff are very helpful, he explain what to do to your vehicles, I recommend to my family and friends the Toyota of lancaster More

by vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 09, 2025

Arrived & they took my car on time. Quick service. Friendly employees. Nice comfortable waiting area More

by MIRIAMBAR92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

September 09, 2025

Awesome and great place to get my Toyota serviced. People there are friendly and nice More

by ecarrera22466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Excellent she always do excellent job every time I take my car to service she goes beyond More

by erickrojaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
Sep 08, 2025 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

September 06, 2025

The service Toyota completed was great! And the service members were professional, polite, and helpful. More

by chrsty_binder
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

September 05, 2025

Very courteous and fast service. Everybody was nice. Got everything taken care of in a timely mannner. More

by brianjc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

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