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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,043 Reviews

4,043 Reviews of Toyota of Lancaster - Service Center

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July 28, 2025

Went well, standard oil change and inspection, in and out pretty quickly, waited at dealership More

by Hotshoecsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Always feel taken care of. So much it feels like family/home. Eric Bravo also kind and attentive. He takes care of service for me and every time I get service for our car it go More

by lanagainey
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
July 27, 2025

Always feel taken care of. So much it feels like family/home. Eric Bravo also kind and attentive. He takes care of service for me and every time I get service for our car it go More

by lanagainey
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
July 26, 2025

No hassles honestly good service. I will recommend you to friends ?? Genuine, hassle-free and quick. More

by Witlbird
Recommend Dealer
Yes
Employees Worked With
Gilbert
July 24, 2025

I trust them with my truck. well organized clean up to the job at. Hand More

by RLBOYINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Toyota of Lancaster responded

Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great.

July 24, 2025

My family and I use the Toyota of Lancaster dealership primarily because I have a new vehicle that’s under warranty, and because we are transplants to the ant Valley, and do not know other other garage th More

by greenpowerranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall now.
July 24, 2025

The manager Shannon was fantastic! My rep Gustavo, was not. I was misinformed and I felt forgotten. More

by Noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Toyota of Lancaster responded

I'm sorry to hear that you were misinformed by one of our advisors, but I'm glad to hear that our Service Director, Chanin, was able to rectify the situation and make things right.

July 24, 2025

It was ok . Said it was supposed to be done at 5 o’clock but at 10 till six I went and asked and they said it was just done. More

by bluelaura1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
antonio laughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
david pinedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Toyota of Lancaster responded

I'm sorry the wait was longer than expected. We appreciate your patience, and we will be sure to speak with our staff regarding your issues and concerns. Thank you for allowing us the opportunity to serve you.

July 23, 2025

Polite service people, Informative and willing to look into information for you if needed. Received updates on vehicles progress, which was nice More

by laurat1375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

It's always a pleasure to go, with a kind and professional and quickness attention. Comfortable environment while waiting. Very recommendable! Erick Bravo, Toyota, thank you! More

by sstoll65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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