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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,932 Reviews

3,932 Reviews of Toyota of Lancaster - Service Center

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April 29, 2025

Doug is excellent/ always knowledgeable the best. Chanin is an outstanding human being. Integrity. Something in short supply in today’s world. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

The service was done satisfactorily and efficiently. Gregory notified me in a timely manner once it was done. More

by stogner
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 28, 2025 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

April 28, 2025

Very helpful very professional was told work on my vehicle could take up to two weeks . I ask if they could rush fixing my vehicle they did it in one week We were very happy with service and the time More

by salazar66m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johny
Apr 28, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

April 27, 2025

I received great customer service by Mauricio Orellana He very knowledgeable and helpful at service department More

by mescobar619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Apr 28, 2025 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him.

April 27, 2025

I have been using this dealership for years. They always provide excellent service. Erick is attentive, knowledgeable, and super professional. More

by ERB1775
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership.

April 27, 2025

Same of what I have come to expect: great customer service, friendly employees, and fair prices for a job done right the first time. More

by ERB1775
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 26, 2025

Gino was very friendly and helpful. No pressure experience. Manager Geoff was also easy to work with More

by ccps99
Recommend Dealer
Yes
Employees Worked With
Gino
Apr 28, 2025 -

Toyota of Lancaster responded

Thank you for your glowing review! We're thrilled to hear you enjoyed our service. We can't wait to welcome you back soon!

April 25, 2025

Very happy with the window replacement it was done in a reasonable amount of time and keeps my car OEM More

by TRAVISW.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

April 25, 2025

We have used Bill Wright Toyota for the last 15 years however we find ourselves in the Palmdale/ Lancaster area more these days, so we tried your service center for an oil change and simple service and p More

by podonnell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not retain
Apr 28, 2025 -

Toyota of Lancaster responded

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you have any further questions or comments please feel free to contact us (661) 952-2103.

April 25, 2025

They have done a great job with my car recall and made sure it was good to go. More

by gomez780
Recommend Dealer
Yes
Employees Worked With
Mauricio
Apr 28, 2025 -

Toyota of Lancaster responded

Thanks so much for your feedback. It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

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