Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,748 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,748 reviews

July 14, 2024

Joshua was really helpful and provided great customer service. He answered all of our questions and really help to make the buying process easier. More

by amtorres6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Alperin
Report | Print
Jul 15, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

July 13, 2024

Tawnya was attend bi request to call me And she did she does give great customers service More

by ILOOK4CHALLENGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tawnya Follendore
Report | Print
Jul 15, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

July 13, 2024

Great service, waiting time was fair. The staff was very kind and helpful. I definitely recommend it. More

by Sergio I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Jiménez
Report | Print
July 13, 2024

I have been complaining about a squeak on my brake pedal since the car had 4000 miles on it. Toyota keeps greasing the pedal and the squeak comes back within a week. This issue is not being resolved by Toyo More

by ritagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best quality services to our customers, and we apologize for any inconvenience that you may have experienced. Unfortunately, at this time our technicians were not able to duplicate your concern.

July 13, 2024

Toyota of Lancaster has been and is still doing a great job. Good Job Thanks More

by HARRSIONNAYLYN407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 13, 2024

Everyone was very nice & extremely helpful with everything, they go above and beyond to make sure you get what you need. More

by leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

July 12, 2024

We've been coming here for years and always have a good experience . No surprises and the time frame is what we were told . More

by morriscampos58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

July 12, 2024

Did a great job in and out within two hours. Thank you for all you do. More

by rhrichman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 11, 2024

DON’T LEAVE A TEST DRIVE DEPOSIT! !! Omar, internet salesman, was knowledgeable and professional. When I wanted to test drive a new Toyota I was asked to leave $1000 deposit to hold More

by juzw8nc
Recommend Dealer
No
Employees Worked With
Joseph Boghos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Toyota of Lancaster responded

I'm sorry to hear you didn't have a seamless transaction with our dealership. Your reviews help us improve where we fall short. We will be sure to look over our processes. Meanwhile please reach out if there is anything else we can help you with.

Jul 12, 2024 -

Toyota of Lancaster responded

Hello, I did some research on your issue and you are completely right we dropped the ball on your deposit, but we are committed to doing the right things for our valued guests. We all make mistakes, but it is our intention to do what is right at all times. I assure you. I would love to meet with you personally to discuss what we can do to make you happy. Thank you and I look forward to meeting with you soon. Sonny Asaad GSM

July 11, 2024

Good service,helpful, friendly employees ,don't have too wait too long to get my car back More

by almarosa489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

1
...
64
65
66
...
575