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Toyota of Lancaster

Lancaster, CA

4.5
5,938 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,938 reviews

October 01, 2024

Max cotti in service is the best hands down knows what’s he’s doing More

by noeie09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max cotti
Oct 01, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 01, 2024

Arriving at Toyota of Lancaster I wasn't sure that Toyota was going to help me with my tire situations. But TAWNYA FOLLENDORE Welcome me with a smile and provided me with great customer service. She really w More

by gnoriega94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAWNYA FOLLENDORE.
Oct 01, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 01, 2024

This dealership seemed very friendly at first when purchasing our vehicle. Shortly after buying a brand new Toyota crown we had a safety issue with the tires and struts being put on too tight causing More

by BAYBUCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take quality control very seriously, and we investigated this further and showed that our Parts Department Manager was able to expedite your part from Toyota. We apologize for any inconvenience this situation may have caused. You can always reach out to our Service Directors should you have any further questions or concerns.

October 01, 2024

Ahí enderezcan a 6 por de servicios señor naranja Sergio vas especialmente necesita el bravo Erik bravo es en Miami Puebla en anuncié en what Your Name More

by macevedo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

September 30, 2024

Always a great experience. Have been going to them for over four years. Highly recommend. More

by RBN1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 30, 2024

Lost all confidence in dealerships after this visit. Had fuel pump replaced and the technician didnt reconnect my fuel filler neck causing me to have a large fuel leak under my vehicle when i fueled it. More

by KBARDOUSKI89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

September 30, 2024

I still do not have information about how to pay my first car payment. Can someone help me? More

by Tmbalsam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

I'm sorry you haven't received any information. You can reach out to our Internet Manager Joseph Boghos at (661) 952-2193 or you can contact me directly at (661) 952-2103 so we can make sure to provide you with the information you are requesting.

September 29, 2024

Kelly and the TOL team made my buying experience enjoyable and straightforward. Would highly recommend them to anyone looking for a Toyota More

by DALE.BOYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

September 28, 2024

The service writer, Gustavo, provided outstanding customer service. Vehicle was delivered as promised and in time. Thank you. More

by Mr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

September 28, 2024

They are a great team. The treat me with respect and helped me a lot. Thank you!!! More

by MA_gpE_SAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay, Javier Gutierrez
Sep 30, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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