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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,852 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, ...
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Today: 10:00 AM - 8:00 PM Closed Now
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43301 12th St West

Lancaster, CA

93534

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Showing 5,852 reviews

September 07, 2024

Dealership forgot about us after two hours my wife went to desk and asked about our vehicle receptionist said vehicle was ready and go to maintenance department and they will write up invoice. They were ve More

by jbersley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 10, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

September 07, 2024

Great customer service- car was inspected and repaired- was an incident that occurred while getting car serviced but was noticed and approved for correction- would recommend to family and friends More

by Patt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Sep 10, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

September 07, 2024

They have taken good care of my older model Prius and I will return for additional service. More

by twoolddoggs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hachey
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Sep 10, 2024 -

Toyota of Lancaster responded

Thank you so much for using us. Please feel free to contact us again soon!

September 07, 2024

Professional Associates with fantastic customer service. Our personal care and needs were met with the upmost attention. Wonderful company, highly reccomended. More

by DALILAFIERROS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 06, 2024

I have been dealing with Jeff for years. I won’t go to anyone else to buy or lease. He gets me the best deal all around. I purchased my first Toyota tundra on 2005 from him. Great guy, sma More

by MARYB4036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Jeff Calero receives the recognition he deserves. Thank you again and have a great day!

September 06, 2024

Annie is very professional yet makes me feel like I am with a friend. Everyone I have dealt with has been efficient with a dose of good neighborliness (if that’s a word!). More

by dorothyksb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 06, 2024

Michael Hachey is an excellent service advisor, he always takes care of my car. The dealership is clean and well organized. More

by debbiewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hatchey
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Sep 06, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 06, 2024

Excellent service great service support i will be back loyal customer thank you for your outstanding support More

by Erntav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 06, 2024

Great and fast service always. Service man did an awesome job! Inc a ride home and pickup back to dealer. More

by chuck.chuckboynton.boynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
? Lived in Lake Hughes
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Sep 06, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

September 06, 2024

Used a coupon for an oil change and had them do a tire rotation as well. When the service writer wrote it up, the code for the coupon stated it included a tire rotation. When I went to pay, I asked the se More

by ilook4fire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hachey
Report | Print
Sep 06, 2024 -

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

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