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Toyota of Lancaster
Lancaster, CA
5,936 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,936 reviews
January 22, 2020
Service was performed efficiently & satisfactorily. My service was taken care of efficiently, although it took longer than I expected. However, the waiting area was very comfortable, with clean restroo My service was taken care of efficiently, although it took longer than I expected. However, the waiting area was very comfortable, with clean restrooms nearby, and refreshments available. More
by stogner
Verified CustomerEmployees Worked With
January 21, 2020
We got a good deal and everyone was helpful especially Edwin. Make him manager and or give him a raise because his social skills and proficiency in both English and Spanish which helped me and my parents Edwin. Make him manager and or give him a raise because his social skills and proficiency in both English and Spanish which helped me and my parents for any question we had was most impressive. I believe it was Marisela who helped us with paperwork and signing everything but I honestly forgot the name but her work helped out so much for my family. More
by GILBERTOJIMENEZ97
Employees Worked With
Edwin Perez
January 21, 2020
Great Customer Service I was allowed to take an extensive test drive that let me check out all the new options on the 2020 Rav4 hybrid. All my questions were answered clear I was allowed to take an extensive test drive that let me check out all the new options on the 2020 Rav4 hybrid. All my questions were answered clearly and completely The sales process was professional and the during the contact signing procedure, the optional plans were offered with good explanations. More
by GREGGCHAP
Employees Worked With
Stevie Herrera, Justin Neuburger
January 21, 2020
good service standard 5k service. easy peasy as always :) used to get a car wash when serviced. no more i guess. :( Been going to sierra for years now . standard 5k service. easy peasy as always :) used to get a car wash when serviced. no more i guess. :( Been going to sierra for years now . More
by JSDODGER
Employees Worked With
January 21, 2020
New 4 Runner! The sale was fast, complete and a fun experience. We test drove the vehicle and decided it was for us. We are looking forward to driving this awesome The sale was fast, complete and a fun experience. We test drove the vehicle and decided it was for us. We are looking forward to driving this awesome car. More
by DEESTEE0987
January 20, 2020
I had to bring my car in without scheduling an appointment because my car battery needed to be replaced. The advisor and technicians worked hard to ensure the battery was replaced in a reasonable appointment because my car battery needed to be replaced. The advisor and technicians worked hard to ensure the battery was replaced in a reasonable amount of time while still being under warranty. More
by aligorey23
Employees Worked With
Michael Santamaria
January 20, 2020
Lack of communication I went in to for a maintenance oil change and then decided to get the spark plugs changed and filters changed. The work that was completed was good. W I went in to for a maintenance oil change and then decided to get the spark plugs changed and filters changed. The work that was completed was good. What upset me the most was the lack of communication. I had an appointment at 9 a.m. I was there on time. I was told my vehicle should be done about 2. Well, 2 p.m. came and went without a word so I called to inquire. Then I was told 4-4:30. That time also came and went without any word from anyone. So I called again at 5 p.m. Then I was told it would be ready by closing (6p.m.). Not 15 minutes later I was called and told it would NOT be ready until the following day! I was NOT happy. Again I had an appt. I’m pretty sure all the people who were in the non-appointment lanes that morning at 9 a.m. had their vehicles by the end of the day. I’m equally upset that no one ever called me to communicate and update me throughout the day, I always had to call! In the past I’ve not had this problem when Sean was the service rep. Sean has always communicated well with me. More
by JMJMOOERS
January 20, 2020
Found what we were looking for! Came in for a basic Prius because of rebate offer and the fuel efficiency. Sales people were very helpful showing us what we needed to do to get the r Came in for a basic Prius because of rebate offer and the fuel efficiency. Sales people were very helpful showing us what we needed to do to get the rebate. Ended up buying a beautiful car! More
by DonnaMills
Employees Worked With
Ian Rybkin , Matthew Finley
January 19, 2020
200,000 Mile Checkup Service mgr. Chanin always takes care of me -- I see what's coming, am told when changes quickly. This was a great servicing, some "major" things, th Service mgr. Chanin always takes care of me -- I see what's coming, am told when changes quickly. This was a great servicing, some "major" things, the usual routine ones, nothing super unexpected and all explained clearly. Car runs like a dream, a feel safe and comfortable and ready to go for another 100,000! More
by UNINIMA
Employees Worked With
January 19, 2020
not good I knew the truck had problems but their service check list said I only had rusting battery cable and need an air filter.....but I was having bad tire I knew the truck had problems but their service check list said I only had rusting battery cable and need an air filter.....but I was having bad tire wear problems (they missed that) so I took it somewhere else they found leaking shocks(Toyota missed that) and that was causing the bad tire wear.... how can I trust Toyota if they missed stuff ....how long were the shocks bad?? how many tires did I ruin due to bad shocks?? I went into Toyota for 4 oil changes..every 5000 miles and had an Alainment done the last time I had an oil change Toyota said I needed it because of bad tire wear!! well that did not correct the problem More
by AOCSPAT
Employees Worked With
I dont know the names
