Toyota of Lancaster

Rodrigo was so patient with me while we waited 10 months for the right car to come in. I was very happy to be working with him. for the right car to come in. I was very happy to be working with him. More

I would like to give a huge THANK YOU to Rodrigo for keeping his word when I arrived to the dealership. I came all the way from Orange County and expressed to him that I did not want to get there and ha keeping his word when I arrived to the dealership. I came all the way from Orange County and expressed to him that I did not want to get there and have the numbers change. He was very honest, responsive, and extremely professional during the entire process! As a business owner, it’s hard to find salesmen that you can trust that aren’t trying to rip you off. He earned my future business and will be coming to him for my fleet needs! More

Great service is always very friendly and helpful. Always ask if I need anything else Always ask if I need anything else More

Had trouble with a bad car from Carmax so went to the Lancaster Toyota and met Kevin he listen to my issues and said he could help me and help me he did. I walked out with a great car. Thankyou kevin Lancaster Toyota and met Kevin he listen to my issues and said he could help me and help me he did. I walked out with a great car. Thankyou kevin More

They were so helpful. I’m so glad I chose them in helping me buy a new car. I’m so glad I chose them in helping me buy a new car. More

xxxx poor xxxxxxxx xxx service department. Can't put a battery in right don't trust to pour xxxx out a boot Can't put a battery in right don't trust to pour xxxx out a boot More

Eddie Gonzalez, manager of Toyota Lancaster, did not want to help me with a problem I had with my recently bought car. He told me the person who had to resolve the problem was the vender and not him. His res to help me with a problem I had with my recently bought car. He told me the person who had to resolve the problem was the vender and not him. His response surprised me and his negative attitude. I feel like he treated me like that for being Hispanic. I have bought 3 vehicles at Toyota and I have never had such an unpleasant experience with a manager while buying a vehicle with Toyota. More

I always get a good service on my vehicle at Lancaster Toyota but not always smooth through the automated appointment system. This time seemed smoother by calling for an appointment instead of trying to d Toyota but not always smooth through the automated appointment system. This time seemed smoother by calling for an appointment instead of trying to do it online. The check in upon arrival still needs work on the portal system but the greeters are awesome and welcoming and my service team member Gus works hard to make the experience smooth and positive. Always grateful for the exceptional service I’ve received from them for over a decade. More

Everyone was very helpful and attentive to my needs there at Toyota. Quick to make an appointment and quick to be seen once I arrived. Thank you! at Toyota. Quick to make an appointment and quick to be seen once I arrived. Thank you! More

Had an incident on the freeway. Took car to shop and was told it was damaged and how much it would be. Took it to TOYOTA and was told there was NO damage just a little scratch. Took Took car to shop and was told it was damaged and how much it would be. Took it to TOYOTA and was told there was NO damage just a little scratch. Took to another shop and was told it was damaged and cost. 1st and 3rd shops told me aprox same price to fix it. All 3 were vew only and through insurance. So, I lost trust on Toyota. Sorry. More