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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,577 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,577 reviews

October 05, 2024

I have used this dealership since moving back to California five years ago. I have been.very pleased with the excellent quality of service and very friendly staff. More

by PSUTHERLAND19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Garcia, Service Department
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Oct 07, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 04, 2024

It was easy to book my appointment, everyone is really polite, and the service was faster than I expected. More

by rachelle.smith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 04, 2024

I just wrote a lengthy review only to get to the end and find out somebody has been misspelling my email address for the last few weeks with some ebonics that came out of nowhere. It's not enough that they More

by chickthebusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tawnya
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Oct 04, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you've had a concern or issue with your car. We strive to be transparent to our customers about all fees and charges involved when a vehicle is brought into our service department. We have investigated your concern and our team has gone above and beyond to resolve your issue promptly and accurately. I do apologize for any inconvenience this may have caused.

October 04, 2024

Fast and excellent service. Im glad I came to Toyota to get my service done. Highly recommended More

by Grimesg93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
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Oct 04, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

October 04, 2024

Delivered on time as promised plus he advised me of nail on one front tire so told him to replaced More

by ELOYCAVAZOS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

October 03, 2024

Our service attendant was extremely kind and efficient. She kept us updated on the status of our car. More

by djllano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Oct 17, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

October 03, 2024

Good professional service and clerk attention and good attitude. Easy access to different departments. I recommend this dealership for their consistent initiative to make every opportunity to make a pl More

by fmend6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 03, 2024

Omar and the rest of the team at Toyota of Lancaster were super helpful and knowledgeable. We were looking for a specific model car and happened to find it here. We live out of state and they were tremendous More

by Cheryl R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia
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Oct 03, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Omar Dirky receives the recognition he deserves. Thank you again and have a great day!

October 02, 2024

Marco was very polite and helpful and answered all of our questions. Buying our first brand new car was a wonderful experience thanks to Marco. More

by LMSUPREME39
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 02, 2024

Excellent service, efficient, Mauricio service representative is always awesome & helpful, rental car is always there when I need it! Thank you Toyota! More

by curehand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MAURICIO I HAVE WORKED WITH TWICE, bravo I have worked with three times
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Oct 02, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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