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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,717 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,717 reviews

November 11, 2024

Excellent service Mauricio has always been so helpful. Attentive and on time. I’m a happy camper 😊 More

by SRIOS93552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio service dept.
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Nov 11, 2024 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

November 11, 2024

Service was completed in a timely manner with no problems. Communication from start to finish was good More

by JAIME.A.ESTRADA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 11, 2024

All around good service by Nancy is very good at what she does. I'm very happy with the service. More

by jibarra759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

November 11, 2024

I receive top quality service when I come here. I appreciate my experience towards my purchase. More

by Michelle Thames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

November 11, 2024

Excellent service and they are helpful. The service are always satisfying. They should serve Donut and not only coffee while we're waiting. Only if they can. Thanks for the coffee. More

by kalaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. We will be sure to bring up your suggestions to upper management.

November 11, 2024

great communication with the follow up. very detailed to needs I requested very fast... friendly More

by yoshani.helton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
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Nov 12, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

November 11, 2024

The service on my 2024 Toyota RAV4 lasted 5 hours, the driver's mat disappeared, the service report says it was removed because it was an imitation More

by marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gladys Garcia
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Nov 12, 2024 -

Toyota of Lancaster responded

We are sorry that you had to wait for an extended period of time for your appointment. We value your feedback and take it very seriously. We are continuously working to improve our services and we strive to provide a great experience. We will take your feedback into account and work on improving our processes in order to make sure that our customers can get the service they need in a timely manner.

November 10, 2024

They all were the greatest! I in no way expected the deal I got! Extremely satisfied. They went beyond helping me get into the car I wanted! Some of the nicest used car dealers More

by debby.cross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We are glad to hear that our team's performance exceeded your expectations, and we'll make sure that Marco Mejia receives the recognition he deserves. Thank you again and have a great day!

November 10, 2024

Respectful and the philosophy is all about customer service. Positive energy towards me the customer. Thankz for all you're love More

by JECERVANTES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tonya
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Nov 11, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and and valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience.

November 09, 2024

Good service, communication Fast service 1 observation only They need to offer the uber rides again More

by Beatmar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we're taking your suggestion into consideration.

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