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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,941 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,941 reviews

September 01, 2023

I waited over 30 min in line just to drop off my vehicle despite having a scheduled appointment. The service was for a simple oil change. Dropped off first thing in the morning. Never received a text or pho More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall
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Sep 01, 2023 -

Toyota of Lancaster responded

I'm sorry to hear your service experience did not meet your expectations. We strive to provide the best experience possible to our Loyal Toyota Customers. I appreciate you giving us your feedback and we are working on ways to improve our check-in process. Our management always expresses how important it is for good communication between customers and advisors. You can always come back in to get your valve stem covers or wait until your next service.

September 01, 2023

Outstanding very personable service. Very attentive and informative. The car was delivered ahead of schedule. More

by Rcg1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda?
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Sep 01, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. Brenda is one of the best. We are glad you hear you had a great experience. We look forward to assisting you in the near future. Just ask for Brenda next time to come by for service.

September 01, 2023

Good employee service confirmation car maintenance updated assist navigation feature to cell my cell phone thx u very much. More

by Agm21st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 01, 2023

They get the work done in a timely manner. All the service reps I've had have been great and communicative! More

by hexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 31, 2023

Marco was a huge help with my recent car purchase. I was updated on status of vehicle and paperwork went smoothly once car arrived on the lot. More

by Dan1eljimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 31, 2023

I am a loyal customer with toyota the vehicles are dependable and hold there value and I use Toyota service center sense I started buying Toyota tacoma's for the simple reason that I have never had an More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Aug 31, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 31, 2023

Would have give. 5 stars if they had courtesy shuttle to take me to work and back while car was in for service. Otherwise all was great More

by luasta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her and we will definitely look into bringing back the shuttle

August 30, 2023

Absolutely no haggling whatsoever. The team listened to what I was looking to get and I received everything plus more. Thank you! More

by Adriannakendricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
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Aug 30, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 29, 2023

Rodrigo was the best sales man! He answered all our questions and helped us! Amazing person! Thank you so much for all you did! More

by Stephanie gallegos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Rodrigo Rojas receives the recognition he deserves. Thank you again and have a great day!

August 29, 2023

Marco was very helpful it was my first time buying a new car. I’m glad he was the salesman thank you Marco and Toyota of Lancaster More

by Jluna4205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and Congratulations on your purchase!!

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