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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,939 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,939 reviews

September 04, 2023

Great customer service. They answer all your questions and are very professional. I would recommend them 100% More

by medederiosliz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 04, 2023

Doug is super nice, knowledgeable, & professional. Dealership is super clean & inviting. We will continue to take our vehicles to be serviced here. More

by dmkamcgrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

September 04, 2023

Your team was very professional and service was great, wait for my vehicle was not long at all. More

by carrero_edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 03, 2023

Un servicio excelente Gracias por atender en la hora que les pedí estoy satisfecho por su amabilidad More

by arcejeanett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

September 03, 2023

Rodrigo was very helpful, and very friendly. Helped us out A LOT! Definitely come to him for your new vehicle. . More

by Rodriguezjared1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Rodrigo Rojas receives the recognition he deserves. Thank you again and have a great day!

September 02, 2023

Thank you Toyota of Lancaster, Victoria C. and Melissa in fleet rentals for going above an beyond with the service on our 2022 Camry. We appreciate you! More

by Jerrocarenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria C.
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Sep 05, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations. Thank you again and have a great day!

September 02, 2023

Work dealers are very friendly courteous and always handle the job right. Always get the truck out on time More

by aidabarney32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 01, 2023

Service department is always friendly such good customer service never fails. Always have resolutions for any issues that arises with my vehicle. More

by nette_0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 01, 2023

I waited over 30 min in line just to drop off my vehicle despite having a scheduled appointment. The service was for a simple oil change. Dropped off first thing in the morning. Never received a text or pho More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall
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Sep 01, 2023 -

Toyota of Lancaster responded

I'm sorry to hear your service experience did not meet your expectations. We strive to provide the best experience possible to our Loyal Toyota Customers. I appreciate you giving us your feedback and we are working on ways to improve our check-in process. Our management always expresses how important it is for good communication between customers and advisors. You can always come back in to get your valve stem covers or wait until your next service.

September 01, 2023

Outstanding very personable service. Very attentive and informative. The car was delivered ahead of schedule. More

by Rcg1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda?
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Sep 01, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. Brenda is one of the best. We are glad you hear you had a great experience. We look forward to assisting you in the near future. Just ask for Brenda next time to come by for service.

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