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Toyota of Lancaster

Lancaster, CA

4.5
5,575 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,575 reviews

October 31, 2024

Excellent dealership, customer service and staff. I w had a win experience buying our new vehicle. We didn’t receive any pressure and loved our salesman, Jeff. He took his time going over all the fe More

by VETTELOVER39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 31, 2024

Poor communication. Waited over a week to hear back about a part on order after the service was supposedly completed. Turns out the Writer went on vacation. Not very pro More

by DABB1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Oct 31, 2024 -

Toyota of Lancaster responded

We're sorry to hear that you had an unpleasant experience at our store. This is unacceptable, and we apologize for any inconvenience it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again. Your feedback is important to us and helps us improve.

October 31, 2024

Awesome dealership, and super nice employees! Great experience clean, smooth process. I will happily buy from here again and recommend to family and friends More

by BRITTANYMARKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 31, 2024

They provided friendly speedy and quality service. Answered any questions I had and even told me about a service package that could save me money and get more services. I will be returning for all se More

by lvanheflin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 31, 2024

The customer service team is very helpful and friendly and they are always very responsive to my questions about my car. More

by fierro.emilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 30, 2024

Anthony Doyle was super informative and very helpful and made me me feel very comfortable with the whole buying experience. My experience was fast and easy. Thank you Anthony Doyle, Ricardo Vasquez and Jami More

by Delia Galvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our staff.

October 30, 2024

Toyota of Lancaster was extremely helpful in finding the right vehicle for my family. My Toyota representative Fernando Leon was amazing and extremely patient with what my family wanted out of a new toyota More

by CARLOSTAPIA97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Thank you again and have a great day!

October 30, 2024

Excellent customer service. Process was very informative easy and super fast. Anthony Doyle is a sweetheart and I want to thank him for his help. Also Ricardo Vasquez and Jamie More

by Delia Galvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you..

October 30, 2024

Kiara is great forever a Toyota of Lancaster loyal service was very fast and efficient More

by HOCKEYCAPTAIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

October 29, 2024

Omar reached out to me after filling out an application online. Probably the best customer service I’ve ever received while buying a vehicle. I highly recommend buying a vehicle here! More

by NICOLEWELLSHOUSEKEEPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

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