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Toyota of Hopkinsville

Hopkinsville, KY

3.8
93 Reviews

4395 Ft Campbell Blvd

Hopkinsville, KY

42240

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93 Reviews of Toyota of Hopkinsville

January 17, 2020

Toyota of Hopkinsville is a excellent dealership with one of the best service departments in the industry. They are always friendly and very professional! Great place to purchase a new vehicle! More

by Scott
Recommend Dealer
Yes
Employees Worked With
Josh M, Valerie , Joey T
November 12, 2019

Took my Prius C in for 25,000 mile service. Oil change, tire rotation. When finished I was told I needed new tires. Tires only last 25,000 miles now?? My Husband has stopped taking his truck here for s More

by david.stevens
Recommend Dealer
No
Employees Worked With
Joey T
Nov 12, 2019 -

Toyota of Hopkinsville responded

David, thank you for sharing the details of your experience with us. At Toyota of Hopkinsville, we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Best, Toyota of Hopkinsville Team

Nov 12, 2019 -

Toyota of Hopkinsville responded

David, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Evan Ledford, evanledford@toyotaofhopkinsville.com

November 08, 2019

I HAVE BEEN GOING TO TOYOTA OF HOPKINSVILLE FOR ABOUT 15 YEARS--THE SERVICE DEPARTMENT HAS CHANGED--LISTEN MORE TO THE CONCERNS OF YOUR CUSTOMERS. AS A CUSTOMER EXPRESSED TO ME IT LIKE A HOSPITAL IN HERE--S More

by Mook
Recommend Dealer
Yes
Employees Worked With
Joey T
Nov 09, 2019 -

Toyota of Hopkinsville responded

We are disappointed to see that we did not earn a 5-star rating, Roonie. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you. -Toyota of Hopkinsville Team

December 11, 2018

Great service Thankful for a place where we can take our vehicle to and know we are getting the best service for the money. Also for a place that appreciates your b More

by Ken113058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey T
Dec 13, 2018 -

Toyota of Hopkinsville responded

Thank you for this amazing review. We really appreciate your business. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

December 08, 2018

Purchase of a new 2019 Toyota Corolla From the moment we entered the dealership, we were treated with kindness and respect and made to feel that our business with this company was wanted a More

by pam0824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Starks and Juan Gracia
Dec 10, 2018 -

Toyota of Hopkinsville responded

Thank you for writing about your visit with us, and congratulations on your new 2019 Toyota Corolla! Randy is an asset to Toyota of Hopkinsville, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

November 16, 2018

Great service, from buying to driving away Evan was very friendly and helpful in getting us the vehicle that we wanted and done it in a very timely manner. we just told him what we were looking More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Langford
Nov 18, 2018 -

Toyota of Hopkinsville responded

Thanks for your outstanding review, Richard! I'm very happy to hear that Evan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

November 14, 2018

Great service, cleaniness Susan Betts was absolutely wonderful. Very friendly and she sold me the vehicle that I was looking for. I would definitely recommend to all my friends More

by Platinum 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Betts
Nov 15, 2018 -

Toyota of Hopkinsville responded

Thank you for writing about your visit with us, and congratulations on your new vehicle! Susan is an asset to Toyota of Hopkinsville, and it is encouraging to hear she impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

October 18, 2018

Great Service, from buying car to getting insurance. Clay, not only helped with my new car, But also helped me with my insurance. And looked up what I should get from my insurance on my old car. He too More

by Blcham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Greenman and Mr Angel
Oct 19, 2018 -

Toyota of Hopkinsville responded

Thank you for writing about your visit with us, and congratulations on your new car! Clay is an asset to Toyota of Hopkinsville, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

September 05, 2018

Great Customer Service Joshua was very friendly and helpful the service experience was quick and easy. He gave great insight and very friendly customer service. He was ve More

by Hope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 06, 2018 -

Toyota of Hopkinsville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Regards, Charlie Ramsey - General Manager - (270) 886-9099

August 27, 2018

Great service. Service was performed quickly. My service was performed extremely fast and the technicians are extremely helpful and very efficient. My service representative was Paul. I recommend More

by SandyWinders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul A.
Aug 30, 2018 -

Toyota of Hopkinsville responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Paul. Drive safely. Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

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