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Toyota of Hopkinsville

Hopkinsville, KY

3.9
91 Reviews

4395 Ft Campbell Blvd

Hopkinsville, KY

42240

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91 Reviews of Toyota of Hopkinsville

December 09, 2020

Did not do the work they charged for the day I had truck ser vices so I had to take truck back a second time not real happy about iy More

by tyates60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey T
October 13, 2020

Love my car they made sure I had the payment I wanted. Everyone was friendly made you feel like you were welcomed there . I would recommend everyone go there .. More

by tonyagresham69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey T
July 03, 2020

We received great service! The entire staff was friendly and courteous. I’ve never been treated to a more painless process when buying a car! More

by Vadabracey
Recommend Dealer
Yes
Employees Worked With
Mark Martin, Brad Tyson, Joey T
June 26, 2020

It took over two and a half hours to get our car maintenanced despite having an appointment. We got excuses about short staffing, people needing more care before us, etc. We were told we were next b More

by jessicalnielsen917
Recommend Dealer
No
Employees Worked With
Joey T
May 29, 2020

Took 2015 Tacoma in with check engine light on. They said it would need new wiring harnesses 1500$ because of wires being ate by animal. I asked how many wires they said 2. I asked if the wires could b More

by Lshughes21
Recommend Dealer
No
Employees Worked With
Service dpt.
May 11, 2020

A+A+A+ Always is a pleasure to do business with!!! Would recommend this dealership to anyone!!! Hope to be able to make a deal on a new Vehicle in the near future!!! THANKS FOR A JOB Well DONE!!!! More

by Thomas.Rogers.ACR
Recommend Dealer
Yes
Employees Worked With
Joey T
February 04, 2020

Great group of people. Friendly and professional Toyota of Hopkinsville is a great dealership. I have met and talked with employees from General Manager, Business Manager, Sales Manager and Service M More

by sonnyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Valerie, Randy Starks
January 24, 2020

Was pleased with the service we received from Toyota of Hopkinsville. Marcus, our service writer was knowledgeable and helpful. The cabin and engine air filters are to expensive at the dealers. They are 2 More

by Bgarnett5
Recommend Dealer
Yes
Employees Worked With
Marcus - service
January 17, 2020

Toyota of Hopkinsville is a excellent dealership with one of the best service departments in the industry. They are always friendly and very professional! Great place to purchase a new vehicle! More

by Scott
Recommend Dealer
Yes
Employees Worked With
Josh M, Valerie , Joey T
November 12, 2019

Took my Prius C in for 25,000 mile service. Oil change, tire rotation. When finished I was told I needed new tires. Tires only last 25,000 miles now?? My Husband has stopped taking his truck here for s More

by david.stevens
Recommend Dealer
No
Employees Worked With
Joey T
Nov 12, 2019 -

Toyota of Hopkinsville responded

David, thank you for sharing the details of your experience with us. At Toyota of Hopkinsville, we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Best, Toyota of Hopkinsville Team

Nov 12, 2019 -

Toyota of Hopkinsville responded

David, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Evan Ledford, evanledford@toyotaofhopkinsville.com

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