Toyota of Hopkinsville

We had great customer service with Randy. We were in and out of the dealership in less than an hour. Very efficient, friendly and great price. out of the dealership in less than an hour. Very efficient, friendly and great price. More

They nickel and dime you to death.i had an appointment at 7:30 for service and I didn’t get the truck back until noon 7:30 for service and I didn’t get the truck back until noon More

Did not do the work they charged for the day I had truck ser vices so I had to take truck back a second time not real happy about iy ser vices so I had to take truck back a second time not real happy about iy More

Love my car they made sure I had the payment I wanted. Everyone was friendly made you feel like you were welcomed there . I would recommend everyone go there .. Everyone was friendly made you feel like you were welcomed there . I would recommend everyone go there .. More

We received great service! The entire staff was friendly and courteous. I’ve never been treated to a more painless process when buying a car! and courteous. I’ve never been treated to a more painless process when buying a car! More

It took over two and a half hours to get our car maintenanced despite having an appointment. We got excuses about short staffing, people needing more care before us, etc. We were told we were next b maintenanced despite having an appointment. We got excuses about short staffing, people needing more care before us, etc. We were told we were next but three cars went ahead of us. Then we were told that they “forgot” to sign the papers that we were waiting despite being the only people in the waiting area aside from one woman who came in after us. We are never going back, not even to buy a car. Ridiculous and extremely rude. More

Took 2015 Tacoma in with check engine light on. They said it would need new wiring harnesses 1500$ because of wires being ate by animal. I asked how many wires they said 2. I asked if the wires could b said it would need new wiring harnesses 1500$ because of wires being ate by animal. I asked how many wires they said 2. I asked if the wires could be spliced they said no couldn’t be done I said ok I’ll fix it myself. Couple hours later they called back and said they got more experienced mechanic involved and it could be spliced for 500$ I said no thanks I’d fix it myself. They said it would require an new connector. I asked how much they said 30 $ for connector. I said ok I’d pay for it and fix it myself. Turns out they didn’t have connector anyway. But it didn’t need one. It was broke 4 inches from connector. I wonder how many people and insurance companies they take advantage of every day. O and it was a 5 minute fix for anyone. More

A+A+A+ Always is a pleasure to do business with!!! Would recommend this dealership to anyone!!! Hope to be able to make a deal on a new Vehicle in the near future!!! THANKS FOR A JOB Well DONE!!!! recommend this dealership to anyone!!! Hope to be able to make a deal on a new Vehicle in the near future!!! THANKS FOR A JOB Well DONE!!!! More

Great group of people. Friendly and professional Toyota of Hopkinsville is a great dealership. I have met and talked with employees from General Manager, Business Manager, Sales Manager and Service M Toyota of Hopkinsville is a great dealership. I have met and talked with employees from General Manager, Business Manager, Sales Manager and Service Manager and Parts Manager. They are all great people who always have time for a chat, More

Was pleased with the service we received from Toyota of Hopkinsville. Marcus, our service writer was knowledgeable and helpful. The cabin and engine air filters are to expensive at the dealers. They are 2 Hopkinsville. Marcus, our service writer was knowledgeable and helpful. The cabin and engine air filters are to expensive at the dealers. They are 2 and half times more expensive at the dealership than at a parts/supply store. More