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Toyota of Hopkinsville

Hopkinsville, KY

3.9
91 Reviews

4395 Ft Campbell Blvd

Hopkinsville, KY

42240

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91 Reviews of Toyota of Hopkinsville

November 24, 2024

Had the best salesperson Katherine, nice, polite, and was very helpful. She got me a good deal and I can't be any happier with my RAV4 More

by jones.edith40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathrtine
October 05, 2024

The dealership went above and beyond to make the purchase meet my budget and pain free. Closing the deal was the quickest purchase I have experienced. More

by dianteholloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina, Joey T
Oct 07, 2024 -

Toyota of Hopkinsville responded

Diane, we're thrilled to hear you had a great experience with our team here at Toyota of Hopkinsville! Thank you for sharing this positive feedback, and enjoy your new vehicle!

April 17, 2024

I would give it ZERO stars if I can, this will be one of many reviews and before you decide to do business here I would read others reviews as well. VETERANS, ACTIVE DUTY, EVERYONE stay away. I was out of t More

by cndavis813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
unsure who Joey T. is but anyone that works here should be ashamed of themselves. , Joey T
Apr 24, 2024 -

Toyota of Hopkinsville responded

I'm truly sorry to read about your experience. We always aim for a transparent and respectful process, so it's concerning that you felt pressured or misled in any way. I understand how frustrating this must be, especially given the circumstances described with your father's health - our thoughts are with you during this time. Please reach out directly so we can discuss further and work towards making things right for you both. Thank you, Brad Tyson - General Manager - 270-886-9099

March 11, 2024

VETERANS STAY AWAY, Not a good place to do business. We all know salesmen are shady but Josh Mann is as shady as they come. My husband, who is a DISABLED VETERAN, made a deal with Josh and his dealers More

by Loop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Mann
September 29, 2023

The salesmen and loan officer are dishonest people. They hid things in paper work that don't let you see util after the deal. More

by Shank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey T
Sep 29, 2023 -

Shank responded

Dishonest sales team and financial manager!!!!!!

Oct 02, 2023 -

Toyota of Hopkinsville responded

We are disappointed to see the low rating and would like to address these concerns with our team. Please reach out to me so I can hear about this situation and help provide a resolution. Thank you, Brad Tyson - General Manager - 270-886-9099

September 29, 2023

Can't say enough good stuff about Brad Tyson and his team of people. Very professional, honest ,do as they say there going to. He found the exact car I was looking for and at a great price.. No hidden char More

by rennelane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy (finance), Clay Media guy
Oct 02, 2023 -

Toyota of Hopkinsville responded

We're delighted to know that Brad and our team at Toyota of Hopkinsville provided you with a top-notch experience! It's great to see your recommendation! Thank you for taking the time to share it. Enjoy your new car!

September 21, 2023

Kept changing what needed to be repaired. Didn't order the necessary parts the first time. Had to wait several days for the repair More

by ttogles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey T
Sep 21, 2023 -

Toyota of Hopkinsville responded

I'm sorry to read about the issues you encountered with your repair. It's important that we provide clear communication and efficient service, so it's disappointing to see this wasn't reflected in your experience. I will make sure the situation gets reviewed with our team and encourage you to contact me directly if you'd like to speak with us further. Respectfully, Jackie Barker - Service Manager - 270-886-9099 ext 2540

August 25, 2023

This dealership really cares for their clients! !! Great people and a great business ! Choose Toyota ! More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Trogden
Aug 25, 2023 -

Toyota of Hopkinsville responded

Hey Amy, we're delighted to know you had a great experience with our team at Toyota of Hopkinsville! Thank you for choosing us and sharing your positive feedback! Have a great day!

August 23, 2023

I went to the dealer for quick service. The low air light on my Camry was staying on. The te chnicians were helpful and friendly. The tires were checked and all tires aired up. I recomm More

by fsingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey T
Aug 25, 2023 -

Toyota of Hopkinsville responded

It's great to know our team at Toyota of Hopkinsville was able to assist you effectively with your Toyota Camry. We appreciate your recommendation and look forward to helping you again in the future! Safe travels!

August 17, 2023

Professional and efficient. Always prompt with service while I wait. Courteous staff. Great service department! More

by sherry1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey T
Aug 18, 2023 -

Toyota of Hopkinsville responded

Hi Sherry! We're glad to know you had a positive experience with our service department at Toyota of Hopkinsville. We always aim for efficiency and professionalism, so it's great to see that reflected in your visit! We'll see you next time!

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