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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,411 Reviews

3,411 Reviews of Toyota of Des Moines - Service Center

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December 21, 2024

Always polite and helpful, have serviced my vehicle there for 9 years and wouldn’t take my Toyota anywhere else. More

by tasser.kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

She’s the best! ! Very helpful! Always polite and keeps me informed and knows what to do! More

by david.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Quick and timely service is what I always receive from Toyota of Des Moines. Thanks More

by m2thilges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

The service center was extremely accommodating and the employees were.gracious and very helpful with my concerns. More

by THOMASBANSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
December 19, 2024

The service was quick and done ahead of the estimated time. I was hapy with the treatment at the dealership. More

by robocop1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Fast service. Polite staff. Clean waiting area. Quiet atmosphere. No problem with gettin̈g accomplished what ws needed done. Ty More

by archm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know for sure.
December 19, 2024

Ian did a great job for us. Disappointed in what happened the day before. I got stranded on the side of the road. Whoever answered the phone wouldn’t put me through to a service More

by gkhawk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Not real friendly people . A little slow in their communication skills. Only go there because of Toyota care More

by CKSERVICESGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Had to wait a week to get appointment. Confusing info on check engine light. Part was then order and came in quickly. Day of service went well. More

by landlcockman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 19, 2024

New to Toyota but they get you in and out for service quickly Easy to book an appointment My purchase was easy and I love my 4Runner! More

by sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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