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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,317 Reviews

3,317 Reviews of Toyota of Des Moines - Service Center

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January 26, 2025

Quick and efficient. A bit expensive but efficient. Good customer service. Terry was helpful and transparent. More

by ashley.artzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
January 26, 2025

I liked the video. But would still like a summary of key readings (tire wear, battery, etc) for my file. Electronic would be fine. More

by dd
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Good service department that goes out of their way to help you as the customer. More

by NAL4CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Don’t even own this vehicle quit sending me emails like I asked years ago More

by KONYEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

First visit because I’m a traveler from NC. Service was great. The in-depth video was nice as well. The nice clean facility. The quickness of getting in and getting out. And the fact that Gabe More

by coolnurse69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Had a nail in my tire & they took care of it right away! I was very appreciative of their willingness to do so!! More

by vickiligouri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very very goog. Thanks you. I like my dealer. He is very good. Good guy. More

by WINSI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Her bedside manner could have been more pleasant. Rolling of the eyes after a question does not make for an enjoyable experience, especially when it's the only person I was able to interact with. More

by angelaorauch
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
January 24, 2025

I have been very satisfied with Toyota Des Moines beginning with Debby Ellsworth helping me find the right car through my service appointments. Everyone was very kind. I appreciated the reminders thr More

by Donna Schwanz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Very quick to get in, very informative on service, easy to pay, convenient, courteous, nice place to wait for service to be done. More

by iowaarchery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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