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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,317 Reviews

3,317 Reviews of Toyota of Des Moines - Service Center

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April 26, 2025

I worked with several people. All were extremely helpful and courteous. I loved how fast the service was considering I didn't have an appointment. And I love the free car wash! More

by Pilot1098
Recommend Dealer
Yes
April 26, 2025

Poor serice. . a 45 min thing took 4.5 hours, Was promised a ride w shuttle, and ended up no ride available.. Bad day!! More

by TAHOE1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Naylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

They are very understanding and helpful I was greeted when I arrived, unannounced, very politely, and offered to try and help me More

by Fireshoer
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
April 26, 2025

Very clean, friendly and fast oil change. Like the 3 year oil change plan also. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony g
April 26, 2025

Emily was most helpful in getting my name corrected and address corrected in the system. I appreciate the fact that she took the time to it right where others had failed to get my name corrected. Thank you More

by d.fireflyforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

They were very helpful. Everything was done as I had asked. I will be back. More

by MARCIJO67
Recommend Dealer
Yes
Employees Worked With
Jamie
April 25, 2025

Had to leave vehicle overnight and then estimates of when it would be complete following day were inaccurate. More

by jimkstrother
Recommend Dealer
Yes
Employees Worked With
Service
April 25, 2025

Excellent customer service Excellent customer service honest company friendly staff and knowledgeable of their job More

by ADRIANIOWA
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 25, 2025

I just did If there's a discount available when I take my vehicle in you should apply it without me having to do anything More

by dogbertmpn
Recommend Dealer
Yes
Employees Worked With
Justin
April 25, 2025

I just did If there's a discount available when I take my vehicle in you should apply it without me having to do anything More

by dogbertmpn
Recommend Dealer
Yes
Employees Worked With
Justin