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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,781 Reviews

2,781 Reviews of Toyota of Des Moines - Service Center

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December 19, 2024

Ian did a great job for us. Disappointed in what happened the day before. I got stranded on the side of the road. Whoever answered the phone wouldn’t put me through to a service More

by gkhawk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Recall service was performed successfully and in the agreed time. The courtesy driver was on time and the ride request app worked well. Thank you More

by SAUBERTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

He called and explained all charges. Car was ready when he said it would be. Great service. More

by NLSSTANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Not real friendly people . A little slow in their communication skills. Only go there because of Toyota care More

by CKSERVICESGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Had to wait a week to get appointment. Confusing info on check engine light. Part was then order and came in quickly. Day of service went well. More

by landlcockman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 19, 2024

New to Toyota but they get you in and out for service quickly Easy to book an appointment My purchase was easy and I love my 4Runner! More

by sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Nice atention,, they check all points on my corolla, and recomended change the batery, the rest room it was good. More

by peraza.eduardo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

We got in for our appointment and were treated well and service was quick and easy More

by DEBBIEKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 16, 2024

Seem to be honest about determining that nothing was wrong during the troubleshooting test and recommended that no more test was needed. More

by NBDREW_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Awesome Service! We will always come back for anything we need as we love the service we get that Toyota Des Moines. More

by JMBASCOM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.