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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,203 Reviews

3,203 Reviews of Toyota of Des Moines - Service Center

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April 04, 2025

Excellent job Ian! Thanks for reviewing the diagnostics with us. The tires are getting rotated. More

by Mattclang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Fantastic service, courteous . Found my problem corrected it and the car drove like a new vehicle again. More

by DOCHIRSCHY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Simple and easy check-in process. The turnaround was much quicker than I thought it would be, and I appreciated getting the video of the walk through of the vehicle. More

by lisamshipley1
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 03, 2025

Quick and easy. Professional, courteous, hospitable and competent. Toyota of Des Moines is my go to service department. More

by matt.humphrey1
Recommend Dealer
Yes
April 03, 2025

Quick, efficient and reasonable Good coupon deal, comfortable waiting area and very, very clean restrooms. More

by matt.humphrey1
Recommend Dealer
Yes
April 03, 2025

They got our Grand Highlander serviced quick, easy, and reliable. Thanks yall. The video is also great for me to see! More

by MEGLIMA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

This service department went above and beyond anything I expected. Was treated with respect. All questions were answered in a way that I could understand. More

by BARBZAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Quick, easy, friendly! Took care of my problem and had me on my way in no time. Thanks! More

by cameron.cooper95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I understand the world has become technology based reliable, but for the love of all holy put down the phone, tablet, etc & do your job! I do not need three text & two videos for an oil change and key More

by rice2775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue there was 20 ppl there
April 02, 2025

The visit was fast and thorough. The service rep was nice and did a good job. More

by Chris Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall his name. Maybe Jose or Gabe.