Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,623 Reviews

2,623 Reviews of Toyota of Des Moines - Service Center

Sort by
November 13, 2024

Great Service, I trust you guys. Why so many words? Words words words words words More

by gcjohansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

My service was seamless. Received a text notification a week out for a reminder, was checked in promptly, was given a very accurate estimate of the completion time, which the More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent service; I was in and out and appreciated the knowledge and kindness!! And they informed me of what I need in the coming months and year More

by Josh Beiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The service advisor was super friendly and helpful! They took my vehicle right in and competed the appointment quickly! More

by sharilynnesbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Excellent customer service, got us in out in less time than estimated. Toyota is the Best! More

by crc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Great service, Shuttle and driver, Jeff, very nice, also. . Made it very convenient. Thank you.. More

by CATHYCELSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Fast, efficient, clean, polite, courteous. Definitely worth the 90+ mile drive! Will use Toyota of Des Moines again. More

by sarahdencklau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Never used “service center”. Also never received email or link outlining special warranty coverage that is exclusive from DSM Toyota. More

by Lowell
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Fiechter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Simpson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I had already once texted how I rates our experience with our dealer in service department...He was very kind and professional....Loved our service...Also Ryan in financing was a 10 also he help us and gave More

by LINDABRILEY45@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I've had several cars from Toyota of Des Moines over the past 20 years and always find both sales and service departments to be helpful, efficient and thorough. More

by jstnrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.