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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,653 Reviews

2,653 Reviews of Toyota of Des Moines - Service Center

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November 20, 2024

Polite, technologically advanced, quick, a little expensive, thorough, could go thru the bill for new customers..that would be nice. More

by savwf23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Toyota of Des Moines is clean, comfortable and, easy to work with. They have had no issue working on an older Toyota purchased from a third party. More

by BPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I appreciate Toyota of desmoines cover my warranty with no cost. They speak the truth while they selling the car to their customers. More

by Abc_hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Nice facility and waiting room. Clean. Immediate service. Friendly staff. Justin was very kind and attentive. More

by Yaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Emily was very positive and nice to work with. I appreciated having a video of the multipoint inspection. More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

The response to my issue was a little underwhelming. Brand new vehicle and my brakes squeak Most every time I back up after starting the vehicle. I was told that this is just a Toyota thing. I owned a More

by amoon1676
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
November 18, 2024

During my trip across the nation, I had to make an emergency stop at this dealership. My vehicle was immediately taken in for an inspection; problem fixed; back on the road in hours. I received prom More

by James S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
November 18, 2024

The service was prompt and courteous. I like that there were coffee and doughnuts, too. More

by sue13ot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I feel like in my experience Toyota always gives good service and I trust them. More

by mlstarr805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was. I didn’t go to the dealership
November 17, 2024

I have a tire that has had a slow leak since I bought it. After several trips, they have yet to fix it. More

by fairvicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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