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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,419 Reviews

3,419 Reviews of Toyota of Des Moines - Service Center

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May 15, 2025

Everyone in the whole place was a zero Told me they'd fix it but didn't More

by maxfiels
Recommend Dealer
No
Employees Worked With
Blake
May 15, 2025

Lots of red shirts in service bay, very few advisors. Strange experience for me yesterday, something felt off like you had some staffing issues. More

by STEPHANIESTROUGH
Recommend Dealer
Yes
Employees Worked With
Service
May 15, 2025

They are very helpful for me and explaining very nice so they are very good services More

by heidilhw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Brock was good but the fact that I just had my car in for service & no one chkd my oil cooler line is surprising. My expectation is that due to my car's age & how many other Highlander's hv had this problem. More

by sue28
Recommend Dealer
Yes
Employees Worked With
Brock Grim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Grim
May 14, 2025

It was great, he was knowledgeable and clarified all my questions It was great,kept the timing. He was knowledgeable and cleared all my questions More

by rajeshtpl
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
May 14, 2025

Efficient. Clear. It was my first visit. The staff was friendly, prompt, and helpful. They communicated well. More

by JKOTTLEY
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
May 14, 2025

Easy in and out. I was taken care of and made sure that everything was OK. More

by SHIRLEYKLEENE
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
May 14, 2025

Friendly staff and good service. Blake Murray was honest with me about necessary maintenance and repairs. Thanks so much, Sergey. More

by sergeygarbuzov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black Murray
May 13, 2025

Quality Products,,,Quality Service,,,Top Notch Professionals ! Ian Davis and his Team do a great job in the Service Department ! More

by PH CIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

We received service with speed and respect. Our service was completed even before our scheduled appointment. Great job. More

by RON.CARPER
Recommend Dealer
Yes
Employees Worked With
Blake
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