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Toyota of Des Moines
Grimes, IA
5,918 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,918 reviews
September 12, 2024
Outstanding customer service! Outstanding communication! Outstanding professionalism! Outstanding highly trained, knowledgeable automotive clinical experts! That is why I go he Outstanding communication! Outstanding professionalism! Outstanding highly trained, knowledgeable automotive clinical experts! That is why I go here! More
by shardy2810
Verified Customer
September 12, 2024
From drop off to check out Jose and the team were great and I noticed much faster than in the past. and I noticed much faster than in the past. More
by mfgillon
Employees Worked With
September 12, 2024
Courteous great service. Picked up my car and returned to house. Video sent to me of check up.inspection. Picked up my car and returned to house. Video sent to me of check up.inspection. More
by cpm123
September 12, 2024
Great service by far, the only place I go for my vehicle needs is Toyota of Des Moines needs is Toyota of Des Moines More
by OADLI
Employees Worked With
September 12, 2024
I pulled into the service bay from the wrong side and was very courteously told what I did wrong. I offered to back up & turn around, but was nicely told it wasn't necessary. I needed a battery in a fob and very courteously told what I did wrong. I offered to back up & turn around, but was nicely told it wasn't necessary. I needed a battery in a fob and also a new fob to replace a lost fob. The process took a short time, and I was out the door in less than hour. Professional and friendly service! More
by LSQUIERS4
Employees Worked With
September 12, 2024
Nice job. No issues. Took a while but could have been worse. Staff seemed ok No issues. Took a while but could have been worse. Staff seemed ok More
by joan.bryant.friberg
September 12, 2024
Appreciate Emily and the team at Toyota Motors. They did an excellent job and work done timely! They did an excellent job and work done timely! More
by jflynn96
Employees Worked With
September 11, 2024
We have bought 3 brand new cars from Toyota of Des Moines. Two of the cars haven’t had any issues, but my 2017 Platinum RAV4 has had some type of transmission issue, and many times I mention this to t Moines. Two of the cars haven’t had any issues, but my 2017 Platinum RAV4 has had some type of transmission issue, and many times I mention this to the service department and they tell me nothing is wrong. Meanwhile, the problem gets worse and worse. Now the car is virtually unusable. I thought it was because I am a woman or maybe because I am Asian, or both. But last week my husband took an afternoon off work to talk them in service department, but it was like they didn’t want to listen to him, either. I am very frustrated. I take very good care of my car. It still looks like brand new inside and out, but I can’t drive it now. I don’t know what to do. Next new car probably won’t be from this dealership. More
by mikiblades
Employees Worked With
September 11, 2024
I had the transmission fluid changed in my vehicle and the Toyota did a terrific job to quickly schedule my appointment and complete this service. I had a great experience. Thank you! the Toyota did a terrific job to quickly schedule my appointment and complete this service. I had a great experience. Thank you! More
by JOY.SCHILLER
Employees Worked With
September 11, 2024
I have been very impressed with this dealership. From the sales department to the service department, everyone has been very professional and helpful. From the sales department to the service department, everyone has been very professional and helpful. More
by celkin19
