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Toyota of Des Moines
Grimes, IA
5,911 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,911 reviews
October 03, 2024
Justin picked up phone right away. Guys that picked up my SUV very friendly. Kept me informed. Guys that picked up my SUV very friendly. Kept me informed. More
by dortandbob
Verified CustomerEmployees Worked With
October 03, 2024
Wonderful experience. In and out quickly and efficiently. Emily was great and the waiting area was comfortable. In and out quickly and efficiently. Emily was great and the waiting area was comfortable. More
by DAMMD
Employees Worked With
October 02, 2024
I hBe no idea who Eric Happen is. Toyota should have st least one available car of every model on the lot at all yrs. It is expecting a lot for them to expect me to "order" am item as Toyota should have st least one available car of every model on the lot at all yrs. It is expecting a lot for them to expect me to "order" am item as expensive as a car based on a brochure or a picture on a computer and then wait a minimum of 3-4 months to actually get to see the car in person, sit in it and hopefully get to test drive it. This is a ridiculous marketing strategy! More
by BERNADETTE.BAKER
Employees Worked With
Other Employees :
Justin was helpful when I picked up my car. Rob in Finance was late for our appt, but seemed competent in the final transaction
October 02, 2024
No complaints. Everything went smooth, from scheduling to check in and check out. I am new to Toyota so the video was helpful. Everything went smooth, from scheduling to check in and check out. I am new to Toyota so the video was helpful. More
by KELLE.JACK
October 02, 2024
They did a good set up on phone for my intake, then were quick & helpful on guides on how to get the hi ethanol 30% out of our fuel lineout of quick & helpful on guides on how to get the hi ethanol 30% out of our fuel lineout of More
by TFURNEAUX
Employees Worked With
October 02, 2024
The only thing I don't like about Toyota is the silly, annoying requirement you have that I write a 15 word minimum review. The people and service are really good but your surveys are very off-putting. annoying requirement you have that I write a 15 word minimum review. The people and service are really good but your surveys are very off-putting. More
by PEL987
October 02, 2024
I have been let down the last two times by Toyota of DSM. This last time was told I had to schedule an additional appointment as they were too busy due to a tire sale. Planning on taking my business somewher This last time was told I had to schedule an additional appointment as they were too busy due to a tire sale. Planning on taking my business somewhere else where my business is appreciated. More
by Valerie
Employees Worked With
Not the employees fault, talk to the service manager and how they run their shop.
October 02, 2024
Everyone was polite and my car was done in less than an hour. I had 1 mark on my car I asked the f they could look at it , they did & my car looks as good as new. hour. I had 1 mark on my car I asked the f they could look at it , they did & my car looks as good as new. More
by SHKUSEL
Employees Worked With
Terry Muhlstein
October 02, 2024
Service was on time as always! Gabe explained to me what my car did and didn’t need. He even ran out to my car after I left to bring a book that I left on his desk. That is top Gabe explained to me what my car did and didn’t need. He even ran out to my car after I left to bring a book that I left on his desk. That is top notch service! More
by mbs723
Employees Worked With
