Toyota of Des Moines

The personal answer, considerate scheduling and pick up delivery service are first rate. Thank you. delivery service are first rate. Thank you. More

Appreciate great communication. The follow through with detail t your experience beginning to the sale end. Very friendly and knowledgeable! The follow through with detail t your experience beginning to the sale end. Very friendly and knowledgeable! More

Timely service and friendly employees who took time to explain what they did so it was easily understood. explain what they did so it was easily understood. More

Very quick, easy and thorough experience! I really like the video overview of the vehicle inspection. I really like the video overview of the vehicle inspection. More

Tyler was wonderful to work with. He went above and beyond to find what I was looking for. Buying a brand new car is definitely different since COVID, but I was able to go with a fan He went above and beyond to find what I was looking for. Buying a brand new car is definitely different since COVID, but I was able to go with a fantastic pre-owned vehicle. More

The dealership and specifically the sales and leasing consultant, Nick Cash, and general sales manager, Chad Millhollin were knowledgeable, informative, customer oriented and personable. I am pleased wi consultant, Nick Cash, and general sales manager, Chad Millhollin were knowledgeable, informative, customer oriented and personable. I am pleased with my 2024 RAV4 Limited. More

Very friendly reception with rapid processing. Waiting area was comfortable and service kept me informed of service status. Service wait was reasonable and final checkout was complete and easy. Waiting area was comfortable and service kept me informed of service status. Service wait was reasonable and final checkout was complete and easy. More

Not great. I brought a truck in for a Pre-Purchase Inspection. The inspection wasn’t very thorough and the mechanic missed things. I asked for the full inspecti I brought a truck in for a Pre-Purchase Inspection. The inspection wasn’t very thorough and the mechanic missed things. I asked for the full inspection report but was only provided with the invoice. I feel the inspection was overpriced for what I received. However, given they have a monopoly, there isn’t much incentive for them to do better. More

Great service from all departments They worked very hard to find me my brand new Toyota Crown; I fell in love with it when I first saw it. I have only had Toyota cars since before I moved here 24 years ago to find me my brand new Toyota Crown; I fell in love with it when I first saw it. I have only had Toyota cars since before I moved here 24 years ago and all services have been completed by the Des Moines service department. It’s important for me to have a very reliable vehicle and Toyota has proven able to handle all issues I may have. Ian Davis has been my service manager for 24 years and has never failed to answer questions and ensure my car got the right care. It is so nice to have such reliable people and vehicles in this unreliable world. More

Easily made an appointment, was kept abreast of the services done and needed while not spending too much time waiting! services done and needed while not spending too much time waiting! More