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Toyota of Des Moines
Grimes, IA
5,588 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,588 reviews
August 27, 2024
Asked about TPMS system not working after I rotated tires and they wanted to charge over 400.00 dollars for about 5min work and that is ridiculous. and they wanted to charge over 400.00 dollars for about 5min work and that is ridiculous. More
by chetschumaker
Verified CustomerEmployees Worked With
August 27, 2024
Have purchased several vehicles from Toyota of DSM. Almost always been happy. One time in 2018,, they didn't have only 2 cars in stock and didn't over to check with any other dealers, so I left th Almost always been happy. One time in 2018,, they didn't have only 2 cars in stock and didn't over to check with any other dealers, so I left there and went to Ames and bought a new Avalon. More
by JULESPETE89
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
August 27, 2024
Toyota of DSM went above and beyond to take of us. Nick Cash and Chad Millhollin and Jamie with service where great! Nick Cash and Chad Millhollin and Jamie with service where great! More
by DUANE.TINKEY
August 27, 2024
Good service thanks everything was Don right and will be back next time. Kevin O’Keefe back next time. Kevin O’Keefe More
by Nonekevinokeefe1969
Employees Worked With
August 27, 2024
Ian is a great at diagnosing a problem and gets it fixed in a timely manner. He is pleasant and professional. And since we don't know anything about cars, he's the guy we rely on to keep our vehicles up a in a timely manner. He is pleasant and professional. And since we don't know anything about cars, he's the guy we rely on to keep our vehicles up and running. Thanks, Ian! More
by DEANLUCHTEL
Employees Worked With
August 27, 2024
Starting with the person on the phone who set up the appointment, the person who checked us in, the virtual walk around, and the person who checked us out, all very professional. appointment, the person who checked us in, the virtual walk around, and the person who checked us out, all very professional. More
by JREIDE
Employees Worked With
August 26, 2024
Always friendly, thorough and speedy service! Love Toyota of Des Moines. I will be a lifetime customer. Love Toyota of Des Moines. I will be a lifetime customer. More
by STEPHANIESTROUGH
Employees Worked With
Other Employees :
Shane Seigel , Robert Schulz, Colton Powers
August 26, 2024
Almost never an issue and when once it came up out of The two dozen or so times we’ve been there with various vehicles in our fleet, they handled it with professionalism and class, definitely recommend two dozen or so times we’ve been there with various vehicles in our fleet, they handled it with professionalism and class, definitely recommend More
by Sam Shark RCX
Employees Worked With
Chris in service Excellent in service and especially in communication, a highly valued asset
August 26, 2024
Very professional and responsive to our inquiries and requirements. Facility was clean and efficient. Everyone was friendly and helpful…especially Debby! requirements. Facility was clean and efficient. Everyone was friendly and helpful…especially Debby! More
by TJGM5238
August 26, 2024
Love Toyota. Hate how many emails yall sent me to fill out this stupid xxx survey. Toyota of DSM has provided excellent service with my new car purchase Hate how many emails yall sent me to fill out this stupid xxx survey. Toyota of DSM has provided excellent service with my new car purchase More
by awalling
Employees Worked With
