Toyota of Des Moines

Because Im an old lady, I need a lot of assurances. I feel like you try to give good information. I still feel I could be told more like why did my tires spin at takeoff after the last service. I th I feel like you try to give good information. I still feel I could be told more like why did my tires spin at takeoff after the last service. I thought I needed new tires and I got an IDK. More

Everyone was friendly and they provided quick service. From start to finish, the process was quick and easy. From start to finish, the process was quick and easy. More

Our experience at the dealership was good. First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come f First evening we were there, our salesman was helpful and knowledgeable about the vehicle we were looking at. We had set up another evening to come finish purchasing the vehicle with our salesman and he wasn’t there for our scheduled time. Overall it was a good experience but just wasn’t impressed with the no show of our salesman at signing day. More

Excellent service. Helpful even if it’s a minor reset on the dash. They have kept our cars running well for years and we appreciate them! Helpful even if it’s a minor reset on the dash. They have kept our cars running well for years and we appreciate them! More

We had excellent service and quick follow up with technician. The video of the service is good and very informative. technician. The video of the service is good and very informative. More

My experience at Toyota of Des Moines was excellent. Justin was very communicative about the entire service. Overall excellent. Justin was very communicative about the entire service. Overall excellent. More

Oil. change and tire rotation were complete during this visit, also checked front balance er recall notice. change and tire rotation were complete during this visit, also checked front balance er recall notice. More

I bought tire here and they have always kept up with rotation at the right time. I appreciate the excellent service. rotation at the right time. I appreciate the excellent service. More

Appreciated that they only did items that were recommended and gave great feedback on what to consider changing in the future. recommended and gave great feedback on what to consider changing in the future. More

I’ve had issues with my Rav4 since it was sold to me. Issue not fixed after 3 tries. Rude service managers. And when I told them I was trading in my car they had no interest in fixing their mistake of in Issue not fixed after 3 tries. Rude service managers. And when I told them I was trading in my car they had no interest in fixing their mistake of installing my part wrong. Really showed how little they care about the Toyota brand and customers when they ask questions that they ever different with every time I asked the exact same question. Brock specifically has a special way to talk down to customers in a controlling and sarcastic tone. Blake has no idea the product details. And Service Manager diagnosed a $900 issue without looking at my vehicle. This is the definition of For Profit Car Dealership. Overcharge, fix incorrectly, take zero responsibility. More