Toyota of Des Moines

Great experience! I am always taken care of and they answer any and all questions. I am always taken care of and they answer any and all questions. More

Friendly and efficient for routine service. They updated me on progress and exceeded my expectations for customer service. They updated me on progress and exceeded my expectations for customer service. More

I have had my car serviced at this dealership for 8 years. I have never had a complaint about their work. years. I have never had a complaint about their work. More

I took my car in for routine service. The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the st The technicians were ready when I arrived. When the work was completed, I needed to get my EV charged. I had a problem with the charger across the street and the guys from the send out department help me get the charger working. They really went out of their way and were very gracious and working to get the charger going. In all . They really went out of their way and we’re very gracious and working to get the charger going. In all, I was very pleased with my experience. More

Great customer service . I was well informed and it was explained to me all that was done.. I was well informed and it was explained to me all that was done.. More

First time customer and new to Des Moines and came in because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out t because I needed to have my car "winterized." I was told I didn't need an adjustment in oil but that my windshield wiper fluid could be changed out to ensure it didn't freeze. Well, guess what. After this last snow, I was unable to clean my windows. And why? No windshield wiper fluid came out. NONE. Wipers going but dry windshield. So what does that lead me to believe. My windshield wiper fluid froze. So disappointed in such a simple thing not being done. More

I recently purchased a used vehicle from out of state, and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for and the sales process with PJ flowed seamlessly. When I picked up the car, Chad, one of the sales managers, took a moment to personally thank me for my business—a gesture that genuinely touched me. The next day, I discovered a few issues with my new vehicle and contacted Chad. Together with Bill, they went above and beyond to ensure my satisfaction. I am incredibly grateful for their unwavering support and commitment. Toyota of Des Moines exemplifies the power of genuine human connection, and it’s a place I look forward to returning to in the future. More

Service was great, our sales advisor was very patient and kind we appreciZe it thank you kind we appreciZe it thank you More

Quote did not include tax $25 more same battery and install 2 months apart for a 2nd car. $360 for a replacement battery for hybrid is outrageous. I have 3 Toyotas and plan to buy a Tacoma and guarante install 2 months apart for a 2nd car. $360 for a replacement battery for hybrid is outrageous. I have 3 Toyotas and plan to buy a Tacoma and guarantee it will not be in Grimes. More

Had wonderful time at the dealership,found a nice truck I’ve been looking for I’ve been looking for More