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Toyota of Des Moines

Grimes, IA

Overview
Employees
Reviews
Vehicles
4.7
6,745 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,745 reviews

January 11, 2024

I was very impressed with the staff caring and knowledgeable about the 2024 Toyota RAV4 Hybrid XSE AWD More

by GRHERRING
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debby Ellsworth
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Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

January 11, 2024

It was easy to schedule. The service was quick and courteous. I waited in the waiting area and it was clean? More

by JACQUI.HOTZE
Recommend Dealer
Yes
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Jan 12, 2024 -

Toyota of Des Moines responded

Your satisfaction is our ultimate goal, and your feedback confirms we're on the right track. Thanks for choosing Toyota of Des Moines!

January 11, 2024

Absolutely good. Take prompt action on customers need. As a whole nice. Better dealings, helpful and friendly More

by nrynpokhrel
Recommend Dealer
Yes
Employees Worked With
Darek
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Jan 12, 2024 -

Toyota of Des Moines responded

We strive to make every interaction a pleasant and efficient experience, and your review confirms we're hitting the mark. Thank you for choosing us, and we look forward to welcoming you back for all your future needs!

January 11, 2024

Service was performed efficiently. Waiting room clean and comfortable. Service was performed efficiently. Waiting room clean and comfortable. More

by DLCTREE
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Jan 12, 2024 -

Toyota of Des Moines responded

Thank you for your feedback, and we'll continue prioritizing these aspects for all our customers.

January 11, 2024

You guys are always fast & friendly. I love the videos of my car that you send me. I love the package of oil changes & tire rotations because I feel like it's a good value & it's why I k More

by Lindsaywilsondc
Recommend Dealer
Yes
Employees Worked With
Terry
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Jan 12, 2024 -

Toyota of Des Moines responded

Speedy service, friendly faces, and a peek into your car's health with our videos – that's what we aim for! Thanks for loving the value of our package and trusting us with your car. We'll always be here for you!

January 11, 2024

Nice place Nice place to get your car serviced. The video thing is cool Clean shop More

by lightmanruss
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 12, 2024 -

Toyota of Des Moines responded

Thanks for the kind words! We're glad you enjoyed the clean shop and cool video feature. See you again soon!

January 11, 2024

Emily was friendly and courteous. She kept me well informed of the progress on my car maintenance and answered all of my questions. More

by travislwilkinson
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
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Jan 12, 2024 -

Toyota of Des Moines responded

We're thrilled Emily made your car maintenance smooth and informative. Thanks for choosing us and giving Emily a shoutout - she'll love the praise!

January 11, 2024

I was attended to quickly and politely. The video summary was concise and helpful. I was never confused about what was going on or why. More

by jhsunderland
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
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Jan 12, 2024 -

Toyota of Des Moines responded

Quick, polite, and crystal clear instructions - sounds like a perfect service visit! We're thrilled the video summary demystified everything. Thanks for choosing Toyota of Des Moines and letting us keep you informed.

January 11, 2024

My experience with the dealership so far has been excellent. This was the first time I've paid for an oil change and tire rotation and it seemed expensive so that was a little disappointing More

by debmock2
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Jan 12, 2024 -

Toyota of Des Moines responded

We're thrilled you enjoyed your first visit! We understand your feedback about the cost, and while we strive for competitive pricing, high-quality service and genuine parts come at a premium. We're always happy to discuss service options and pricing if you'd like to compare or explore alternative solutions. We appreciate your understanding and hope to see you again soon!

January 11, 2024

I was concerned about my brakes as they didn't seem to stop as they should. I was told that they were fine, but my tires were not on correctly. They were then put on correctly, and now I have no issue wit More

by CECILIABARRON44
Recommend Dealer
Yes
Employees Worked With
Brad
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Jan 12, 2024 -

Toyota of Des Moines responded

We're deeply sorry to hear about your loss and understand that dealing with car issues during such a difficult time is especially challenging. We regret if our communication or service fell short of your expectations. We appreciate your understanding during this difficult time.

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