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Toyota of Des Moines
Grimes, IA
5,586 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,586 reviews
August 31, 2024
Too much to say in one small space. Easier to explain than write about Call of you like Easier to explain than write about Call of you like More
by DB
Verified Customer
August 31, 2024
I have owned 7 Toyota’s and have had 4 of them serviced at Toyota of DSM. I have always received great service. I appreciate that the service department has never tried to “oversell” products or services n at Toyota of DSM. I have always received great service. I appreciate that the service department has never tried to “oversell” products or services not needed. Up front honesty goes along way with me and the reason that I service my vehicles with Toyota of DSM. More
by wdmscott
August 31, 2024
Only complaint was the shuttle service. Scanned qr code, however there wasn’t very good instructions on where to go for the driver etc. original pick up was 740 and then was moved to 830. H Scanned qr code, however there wasn’t very good instructions on where to go for the driver etc. original pick up was 740 and then was moved to 830. Had to find my own ride. More
by dmetzger0
Employees Worked With
August 31, 2024
The people at service have been helpful. I had some problems earlier when we had bought the car. But after that we have had no difficulties with them. Always depends on the people you deal I had some problems earlier when we had bought the car. But after that we have had no difficulties with them. Always depends on the people you deal with. More
by cjalexander
Employees Worked With
August 30, 2024
Very professional. Loved the texts and video of my inspection. In and out fairly quickly Loved the texts and video of my inspection. In and out fairly quickly More
by CHUCK.GAIL
August 30, 2024
They were very professional, kept me informed and did a great job. From the moment that I dropped my truck off to when I picked it up, they greeted me with a smile and a caring attitude. Additionally, Ian great job. From the moment that I dropped my truck off to when I picked it up, they greeted me with a smile and a caring attitude. Additionally, Ian performed a beautiful job of assuring me that my truck would be handled with respect and carefully inspected, ensuring Toyota integrity and reliability, a driving characteristic what I have become accustomed to. Thank you to everyone who participated in fixing my truck! More
by clenchhit
Employees Worked With
August 30, 2024
Rodney was very professional and helpful from the start to finish. Answered all questions to get me in the truck that I wanted. to finish. Answered all questions to get me in the truck that I wanted. More
by bwfitness1
August 30, 2024
Quick service. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. Honest evaluation of the problem. Great people! Highly recommended. Would recommend thus highly. More
by cnetcott0100
August 30, 2024
Service center was very confused, took 15 minutes to fund my truck. The service reps lack communication my truck. The service reps lack communication More
by eric
Employees Worked With
