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Toyota of Des Moines

Grimes, IA

4.7
5,029 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 5,029 reviews

May 25, 2024

Eric and others were very helpful, knowledgeable and accommodating to my schedule and needs. Would highly recommend! More

by TAMMYRANDOLPH74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the review! We're thrilled Eric and our team were helpful, knowledgeable, and accommodated your needs. We appreciate the recommendation!

May 25, 2024

It was very fast service and friendly people. The facility is very clean. Awesome staff! More

by NHALONGKUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Perfect! We aim for fast, friendly service in a clean environment. Thanks for recognizing our awesome staff!

May 25, 2024

I have been getting my car serviced at Toyota DSM for a long time. Toyota has always treated me well & they take good care of my car. More

by bblack8354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the review! We value your long-time loyalty. Happy driving!

May 25, 2024

Amazing experience. Would buy there again. Smooth, communicative, responsive and such a great car. Even financing was a snap More

by WOODSNICHOLEBOLAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Wow, amazing experience! That's what we love to hear. See you next time!

May 25, 2024

Our service guy was kind and had patience to listened while I talked. Left with the problem salved. More

by Carlson302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 28, 2024 -

Toyota of Des Moines responded

Great to hear! Kind and patient service is what we aim for. Happy driving!

May 24, 2024

The fine team at Toyota of Des Moines did an excellent job on my recent service. I showed up without an appointment and was taken care of promptly. More

by adamschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We're happy to help even without an appointment. Glad we got you back on the road quickly!

May 24, 2024

It was so amazing yesterday, I went in for oil change without making an appointment. They still took care of my car even though they were super busy. Good job guys More

by MelvinGrupee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Wow, thanks! We appreciate your understanding & patience. Glad we could fit you in for your oil change!

May 24, 2024

I was impressed with the promptness of your staff and the knowledge base of my service rep. She was very helpful. The work was completed in a short time too. All in all, very pleased. More

by RYANCHAPMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Fantastic! We're thrilled our staff was prompt and knowledgeable. Thanks for choosing us!

May 24, 2024

Justin was very helpful. The dealership is strong, knowledgeable, clean and helpful but more expensive than other service places. More

by hansone614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We appreciate you recognizing Justin's helpfulness and our clean, knowledgeable environment. Visit us again in the future!

May 24, 2024

Service employees are knowledgeable. The videos are helpful. Making appointments for everyone has improved the workflow. More

by ROCHELLEWOERNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks! We value your feedback. Knowledgeable staff, helpful videos, and smooth appointments are our goals. Glad we're hitting the mark!

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