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Toyota of Des Moines
Grimes, IA
5,905 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,905 reviews
October 24, 2024
Appt take to long to get. Called 2weeks in advance I'm out of warranty. Oil need to be changed every 10000 miles. Don't want to come in every 5000 but the needs service comes Called 2weeks in advance I'm out of warranty. Oil need to be changed every 10000 miles. Don't want to come in every 5000 but the needs service comes on every 5000. More
by mpinke1221
Verified CustomerEmployees Worked With
October 24, 2024
Expected more based on experience w/ Toyota. Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car t Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car though it too had depreciated by 6 mos. Though dealer kept me apprised of delivery status, no contact after sale except for an e-mail of tips for buying a new car. No, really. I'm hopeful that experience with service dept. will be excellent as you have big Subaru shoes to fill. Oh, yes. I do like my Corolla Cross. More
by DMPFOUST
October 24, 2024
They have a very clean dealership thru out. I love the coffee machine it makes great coffee. Great service department with excellent customer service. I love the coffee machine it makes great coffee. Great service department with excellent customer service. More
by Marine Dan
Employees Worked With
October 24, 2024
I would never go anywhere else for maintenance for my vehicle. I absolutely love how quick and efficient they are . Zero complaints vehicle. I absolutely love how quick and efficient they are . Zero complaints More
by katelynbalvanera571
October 24, 2024
I always have a great experience with the service team. Thank you Blake and Justin. Thank you Blake and Justin. More
by rpmasucci
October 23, 2024
Rodney was great. Answer all our questions, was very helpful. Justin was too, explaining all the new things. Answer all our questions, was very helpful. Justin was too, explaining all the new things. More
by sdon53
October 23, 2024
Great service, problem solved, Justin did a great job of explaining everything and keeping me informed explaining everything and keeping me informed More
by Dance with the Dragon
Employees Worked With
October 23, 2024
Service was quick and efficient. I was in and out in under one hour. Employees were friendly and helpful. I plan to have my car serviced there in the future. I was in and out in under one hour. Employees were friendly and helpful. I plan to have my car serviced there in the future. More
by Amy S
Employees Worked With
Alan Service Technician
October 23, 2024
Very good service and very friendly! Done on the time that they told me like the video that is provided. Thank you! Done on the time that they told me like the video that is provided. Thank you! More
by H K Smith
