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Toyota of Des Moines
Grimes, IA
6,703 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,703 reviews
August 06, 2024
The purchase of my car was quick and painless (all slowness was on my end). Shane was helpful with all my questions. slowness was on my end). Shane was helpful with all my questions. More
by JT
Verified Customer
August 06, 2024
I appreciate their low key approach in the service department. I never feel pressured to add on a bunch of extra things like I have at other dealerships. department. I never feel pressured to add on a bunch of extra things like I have at other dealerships. More
by kpyoung515
August 06, 2024
This dealership does nothing to go above and beyond. The service you get is average at best. I received a recommendation to change my cabin air filter, and I think that that text message was misleading The service you get is average at best. I received a recommendation to change my cabin air filter, and I think that that text message was misleading Because at the top of the text message, it said zero for additional cost that turned out not to be true. My vehicle does not have GPS. In previous years with the previous car, I scheduled service at least 12 to 15 times to figure out why the Necessary applications I had to download to use my phone For directions was not working. It wasn’t until almost 2 years later that I finally was told that it was designed for an iPhone, not an android. I consider that exceptionally poor service. I use this dealership for service As it is the closest dealership for service. I have not purchased my last three vehicles there because I get better prices when I go to Omaha Toyota dealership when I’m purchasing a car. More
by RoseannaAdams
Employees Worked With
August 06, 2024
Came in for an oil change and they tried to sell me a cabin air filter for $75. The factory air filter sells for $35 so it was only $40 labor to install a filter when they already had the glove box open? cabin air filter for $75. The factory air filter sells for $35 so it was only $40 labor to install a filter when they already had the glove box open? Is the service rate $4800/hour? More
by RobbyM
Employees Worked With
I don’t know the service rep’s name.
August 06, 2024
Every time I have service done here, something is either incomplete, dirty or messed up. incomplete, dirty or messed up. More
by rawflyguy
Employees Worked With
August 05, 2024
They were prompt, professional and we were pleased with our service and will be back! Thank you our service and will be back! Thank you More
by Joan
Employees Worked With
Other Employees :
Robert Schulz, Colton Powers
August 05, 2024
Always courteous. Nice to get free car washes. Just hoping they really take the time to look over vehicle when brought it. Nice to get free car washes. Just hoping they really take the time to look over vehicle when brought it. More
by Obaybe2001
Employees Worked With
