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Toyota of Des Moines
Grimes, IA
5,015 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 5,015 reviews
Verified Customer
Helpful June 07, 2024
The dealership seems well run. Staff is knowledgeable or willing to get answers. We lost confidence in another dealership/car company and traded my vehicle sooner than anticipated. Staff is knowledgeable or willing to get answers. We lost confidence in another dealership/car company and traded my vehicle sooner than anticipated. We feel more confident with this dealership/car company. More
by ELLIE
June 07, 2024
Excellent employees and service in a timely manner! The waiting areas are clean and well maintained for the customers! The waiting areas are clean and well maintained for the customers! More
by BASEBALL99M
June 07, 2024
I had some standard maintenance and several recalls done to the truck. Everything was completed in a reasonable time with professional service throughout. to the truck. Everything was completed in a reasonable time with professional service throughout. More
by STEVE WRIGHT
Employees Worked With
June 07, 2024
I was happy and impressed to hear Emily had a good knowledge of Toyota vehicles and could answer my technical questions. She was very pleasant to work with. knowledge of Toyota vehicles and could answer my technical questions. She was very pleasant to work with. More
by grandmadenisem
Employees Worked With
June 06, 2024
Ian is always ready to tackle anything that’s given to him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready for me so I could get to my medical appointment. That sure made my day! I appreciate him! More
by JESUSKIMMAMMA
Employees Worked With
June 06, 2024
I have purchased 2 or 3 cars from you and the service is excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. excellent. I had my 5000 mi service done in Ottumwa at the dealership here and everything was a challenge. Couldn’t find my service agreement. I had. Tire issue and they couldn’t find my tire agreement. Tried to charge me $400. I will drive 90 miles for my service done in your dealership. I appreciate you. More
by DEBI.BLEW
Employees Worked With
June 06, 2024
I was in and out of there so fast. Expected at least an hour but only took 35 minutes. That was great! Expected at least an hour but only took 35 minutes. That was great! More
by CSTERLING8
Employees Worked With
