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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

March 01, 2018

Professional, friendly and always deliver as promised! My service writer, Chris, took the time to review the results of my 35,000 mile check up with me. Looks like I'm going to need tires in the near futur More

by MKVossLoveMyRav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
February 26, 2018

Great experience, everyone was really helpful and so patient Toyota of Cool Springs was great to work with, from the research phase to finally picking out our actual car. Would highly recommend them to anyone lo More

by cheimfen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Long
February 25, 2018

Maintenance We bought a Tacoma Truck and Camery in 2012 we Love them and every time we bring them in for maintenance we receive the best customer service. I would More

by Myerse210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Barberena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rycine Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I checked them all because they all have helped me at one time or another, Steve Burke , John Kuykendall , Darryl Caruthers , Donna Klepper, Jim Kreger, Wesley Letts, Chris Wilson
February 23, 2018

Excellent i will thank to Mrs. Lino Rivera, his very friendly and helpful. Great place to service. All employee was very nice. Thank you for all. More

by mehtapmetin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino Rivera
February 22, 2018

Buying my leases car Alan was very friendly and helpful. He made me feel confident in my decisions. He was very knowledgeable about my options and was never pushy. More

by ClareLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Time for a new car Great customer service. They worked with what I had!!!! Great place to buy a car. Will recommend to friends and family. Love my new car!!!! More

by Riding in style
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2018

Amazing! Kyle was very professional and helpful and answered all my questions while in the process of buying my new vehicle! This dealership is definitely wort More

by RACHAEL327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Long
February 20, 2018

Great job! John took great care of us, ensuring that all aspects of the vehicle were being addressed. Appreciated his attention to possible issues coming up. W More

by meyerhousehold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
February 19, 2018

Great Sales and service department. I Have a 2015 Highlander with 80,000 miles. Always get my car serviced here look for service specials online and you will get a good deal. Last servic More

by CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Klepper
February 16, 2018

John was great to work with! John was excellent to work with in the service dept. He was very clear and up front with exactly what needed to be done with my Sequoia. He is so pers More

by LeaHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
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