Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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So nice Jonathan could not have been any nicer or more pleasant to work with. He was extremely knowledgeable but not too pushy. He is the reason we ended up a Jonathan could not have been any nicer or more pleasant to work with. He was extremely knowledgeable but not too pushy. He is the reason we ended up at Toyota of Cool Springs and I’m so glad we did! More
Excellent experience I wasn’t looking to buy but I came across a great car but a even better sales representative!! Alan Richardson was great and his knowledge was awesome I wasn’t looking to buy but I came across a great car but a even better sales representative!! Alan Richardson was great and his knowledge was awesome!! More
Super experience!!! Alan Richardson is the best “Superman” car salesman. He was great at knowing my budget and also knowing the car I want. He didn’t push me into a car h Alan Richardson is the best “Superman” car salesman. He was great at knowing my budget and also knowing the car I want. He didn’t push me into a car he thought what he liked. It was what I wanted! Come to Toyota Of Cool Springs for a great experience with Alan Richardson. More
Great Experience Great service and insight from Alan. Showed interest in my needs and not just trying to sell me a car. Will definitely recommend to friends and family Great service and insight from Alan. Showed interest in my needs and not just trying to sell me a car. Will definitely recommend to friends and family More
Alan Is The Car Guru I went into the dealership not expecting to receive all that I did. I was greeted by Alan and my experience went nothing but up from there. I was just I went into the dealership not expecting to receive all that I did. I was greeted by Alan and my experience went nothing but up from there. I was just going in for a feeler, to see if I was interested. By the time my conversation with Alan ended, I was ready to purchase a new Tundra. I can't wait until my wife sees our new addition to the family!!!! More
Toyota Camry Excellent customer service and knowledge of cars at this dealership. we walked out with the exact car my wife wanted and paid well under budget from w Excellent customer service and knowledge of cars at this dealership. we walked out with the exact car my wife wanted and paid well under budget from what we anticipated. More
Great experience purchasing a 4Runner! I worked with Jonathan and he helped me narrow down and find the exact 4Runner I was looking for! Lifetime warranty included! We had a great experie I worked with Jonathan and he helped me narrow down and find the exact 4Runner I was looking for! Lifetime warranty included! We had a great experience and definitely recommend working with Toyota Cool Springs. We will be back the next time we are in the market for a vehicle! More
5TH CAR PURCHACE. we were recommended to Greg many years ago. this is our 5th car that we purchased from him and we don't consider going to any other dealership. we were recommended to Greg many years ago. this is our 5th car that we purchased from him and we don't consider going to any other dealership. More
Top notch, personable, customer care! From the internet search, to the sales experience, to signing finance papers...this experience was seamless. Jim Gile can’t be beat with regards to t From the internet search, to the sales experience, to signing finance papers...this experience was seamless. Jim Gile can’t be beat with regards to the sales end of the process. He is engaging, friendly, and very knowledgeable. He’s not a pressure salesman; he wants you to have what you want and doesn’t try to steer you in a direction that takes you out of your comfort zone. The Finance Manager, Patrick Holland, was excellent as well. He too is very knowledgeable and personable. My husband and I left there very happy with a shiny new Tacom TRD 4x4 Sport! Oh...and did I mention we arrived just before they were scheduled to close and they worked with us well after closing time to take care of us. Excellent Service...they’ve been our car dealer and service provider of choice for seven+ years; this is our 3rd new vehicle purchase from them...consistent great customer care. More
Christmas tree dashboard relief I have had good experiences with previous visits with the service department at Toyota of Cool Springs. But on a recent visit, I was very apprehensive I have had good experiences with previous visits with the service department at Toyota of Cool Springs. But on a recent visit, I was very apprehensive to speak to a random Service Advisor because my dash was lit up like a Christmas tree, but the Service Advisor Rycine "Ray" Ellison quickly made me feel that he was genuinely there to help by discussing options and understanding my predicament. I will always have my vehicle serviced at Toyota of Cool Springs ... thanks Ray! More