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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

April 24, 2018

ohn was excellent! I couldn’t be happier! John made the whole process smooth and understandable. Good communication and explained everything well. I’m pleased with our More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuykendall
April 24, 2018

Great car, great price And great experience! I LOVE my new Toyota Corrola!! Alan was so helpful and really went above and beyond with little details to make sure my car was perfect. Alan was very More

by HappyMarisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

Excellent service Just went in for my 10K oil change and check up. The service was prompt, the waiting area is very comfortable, and all the personnel are always so pro More

by Tylerca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We purchased our last 2 vehicles from Jonathan Ward. We would highly recommend him to anyone!, Darryl Caruthers
April 19, 2018

Pain-free car buying experience Working with Jeff and the folks at Toyota of Cool Springs was great experience. I am not a fan of the car buying experience in general, but they made More

by Josh Bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2018

from 600 miles away -- still amazing service If you want efficient and helpful, this dealership is the definition of both. I live in Jacksonville, Florida and the process was so easy. from the More

by happyinFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maya, George Girjel
April 16, 2018

Excellent care Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dea More

by Ymca12369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Amazing and prompt service! Jeff listened to everything I was looking for and matched me with exactly what I needed! Everyone worked quickly to help me get the best value out of More

by anessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Ask for Jeff! We had visited the dealership in the past, but I went on my lunch break and Jeff did an excellent job. Admittedly, we bought a van elsewhere because C More

by Choosejif44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Super Service Lino Rivera listened to my concerns and acted upon them. My car needed a 60,000 mile servicing. I was in and out with a clean car and great summary of More

by Martha
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino Rivera
April 14, 2018

Jim Kreger in Service Jim has taken care of me since I moved here from the Kansas City, Mo area a little over 2 years ago. He has always taken excellent care of me and my More

by kcjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kreger
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