Toyota of Cool Springs

Excellent care Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dea Jim goes above and beyond for his customers from day one ! A great experience ! Would recommend him to my friends and family A true asset to the dealership. More

Amazing and prompt service! Jeff listened to everything I was looking for and matched me with exactly what I needed! Everyone worked quickly to help me get the best value out of Jeff listened to everything I was looking for and matched me with exactly what I needed! Everyone worked quickly to help me get the best value out of every penny and made a point to help me with the whole process! More

Super Service Lino Rivera listened to my concerns and acted upon them. My car needed a 60,000 mile servicing. I was in and out with a clean car and great summary of Lino Rivera listened to my concerns and acted upon them. My car needed a 60,000 mile servicing. I was in and out with a clean car and great summary of service in less than an hour. Lino, thank you for understanding and responding in such an unexpected way. More

Jim Kreger in Service Jim has taken care of me since I moved here from the Kansas City, Mo area a little over 2 years ago. He has always taken excellent care of me and my Jim has taken care of me since I moved here from the Kansas City, Mo area a little over 2 years ago. He has always taken excellent care of me and my 2008 Toyota Avalon. He is always very Pleasant and gets me in and out. I would recommend him to anyone who is looking to get their Toyota serviced. More

Ask for Jeff! We had visited the dealership in the past, but I went on my lunch break and Jeff did an excellent job. Admittedly, we bought a van elsewhere because C We had visited the dealership in the past, but I went on my lunch break and Jeff did an excellent job. Admittedly, we bought a van elsewhere because Cool Springs did not have the used selection to fit our search, but Jeff did an excellent job sharing what was available. He was supportive in that we wanted a car to fit our family’s needs, not a car that would get him a sale. Jeff is a great asset to Cool Spring and certainly redeemed the typical abrasive car dealership qualities. More

Jeff Williams is great, and I would return because of him! From the beginning through the end, Jeff was friendly, efficient, a good listener, real, and made our experience great. He helped us through the enti From the beginning through the end, Jeff was friendly, efficient, a good listener, real, and made our experience great. He helped us through the entire process. We would return without hesitation and ask for him by name. More

Rose W Jeff was very professional and knowledgeable regarding the RAV4 I purchased. His personality was contagious! He has contacted me several times to see Jeff was very professional and knowledgeable regarding the RAV4 I purchased. His personality was contagious! He has contacted me several times to see if I have questions at all about my purchase good or bad. Best experience Buying a vehicle I’ve ever had. More

Love my Highlander Buying a new car is my least favorite thing to do. This time it was a different experience. After visiting three other dealerships I stopped at Toyo Buying a new car is my least favorite thing to do. This time it was a different experience. After visiting three other dealerships I stopped at Toyota of Cool Springs. The salesman, Jeff Williams was so very friendly and knowledgeable. I originally looked at a low mileage 3 year old Highlander. However, Jeff made it possible for me to purchase a new vehicle for about $2,000 more. I would recommend him to anyone looking for a Toyota More

Toyota of Cool Springs makes it easy I run a software business and I don’t have time for much else. This is the second car I’ve leased through Toyota of Cool Springs. I just told Jeff wha I run a software business and I don’t have time for much else. This is the second car I’ve leased through Toyota of Cool Springs. I just told Jeff what I wanted, when I wanted it, and asked him not to waste my time. I just want a fair deal. I understand that the dealership needs to make a profit and I also know there is a fair margin. Jeff made it easy to just cut through the nonsense and get a deal done on a vehicle that I thoroughly enjoy driving. More

I keep my Toyota because I trust my Service Advisor, Darryl I came to Coolsprings Toyota when I first moved to Franklin because it was the local Toyota service center. But I have been at Coolsprings Toyota sin I came to Coolsprings Toyota when I first moved to Franklin because it was the local Toyota service center. But I have been at Coolsprings Toyota since 2012 because I met service advisor Darrell Carruthers and I felt like I met someone who I could trust and he has always recommend the best for me in my vehicle situation. More