Toyota of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Jeff is the man! Jeff, is easy to work with. He was more than willing to accomadate any request(with in reason), he was fast, courteous and respectful. Jeff likes to Jeff, is easy to work with. He was more than willing to accomadate any request(with in reason), he was fast, courteous and respectful. Jeff likes to keep it lite with a few jokes along the way. He will take care of you if you go see him. More
Recent oil change Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expe Rycine was very helpful on my last visit. He greeted me at my vehicle and greeted me by name. He explained the process of checking in and what to expect while I waited. They completed my oil change and tire rotation faster than he promised and I was out of the dealership in about an hour. Great Job Rycine. Thank you. More
Satisfy buying experince Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I Looking and purchasing a car is never on top of the fun list but my experience at Toyota of Cool Springs was a good. I am enjoying my new Camry and I am pleased with my purchase. Jim Gile was very helpful. More
Exceptional service Service is always consistent with my advisor. He takes the time to know me and my family in order to better know the needs from my vehicle. Service is always consistent with my advisor. He takes the time to know me and my family in order to better know the needs from my vehicle. More
Jeff made a painful experience hassle-free I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told hi I had a 2001 4Runner with 170,000 miles on it. I found Jeff and Toyota of Cool Springs through the Costco Auto Program. I gave Jeff my budget, told him what I was looking for in a new car, and went on several test drives. He was extremely patient, an exceptional listener, and transparent and direct about what could and couldn’t be negotiated (extremely refreshing). I walked out with a new 2018 Camry SE that I love, because Jeff spent 7 hours of his day working to ensure that I got a vehicle I loved at a price that wouldn’t decimate my budget. I can’t speak highly enough of my experience with Jeff and with the rest of the dealership staff (including Mathew, one of the managers, and Ken in finance). Thank you so much! More
Great sales person Tory was a pleasure to work with, no pressure, no bull, just gave us the best sales experience we have had in long time. Have already given his name t Tory was a pleasure to work with, no pressure, no bull, just gave us the best sales experience we have had in long time. Have already given his name to some of my co-workers and friends. Will keep him and the dealership in mind for any needs down the road. I drove past other dealerships from Hendersonville to work with Tory. More
Beyond expections Ask for Yuri! COOLSPRINGS is THE ONLY PLACE TO BUY A TOYOTA and YURI is the BEST!! Absolutely the BEST -YURI went over the top above and beyond to take care of me. COOLSPRINGS is THE ONLY PLACE TO BUY A TOYOTA and YURI is the BEST!! Absolutely the BEST -YURI went over the top above and beyond to take care of me. I can not express my thankfulness for such a professional and caring person. Another Toyota dealership (North) was awful to me (bullied & i feel dishonest). With out ever meeting me, I called Coolsprings and YURI made sure I was taken care of beyond my expectations. He made sure i had a wonderful experience buying a car. He Alone redemned toyota in my eyes nd made things right from the other dealerships horendous treatment. He even stayed 4 hours past his time off to wait for me. He literally was my hero. The whole staff and atmosphere was friendly and helpful. I am so grateful to YURI and all the staff at Coolsprings More
Very good service Went in for simple maintenance. They did a full inspection. They did what was requested and they did not do what I instructed them not to do. They Went in for simple maintenance. They did a full inspection. They did what was requested and they did not do what I instructed them not to do. They listened and did not try to up sell me. Got in and out very quickly. More
Have Tundra, XB, and Prius from here. Vehicles Tundra, XB, and Prius running great. But the difference for us is the care service manager Darryl Caruthers continually displays in his work. Vehicles Tundra, XB, and Prius running great. But the difference for us is the care service manager Darryl Caruthers continually displays in his work. His professional and friendly demeanor make taking care of a chore we used to be suspect of from a dealer less painful. I recommend you dealership always based on Darryl. Let’s face it, he is your face to many Toyota owners. And us us there are none better. He see amazingly constant to deal with. More
Great place to buy a car. Worked with Greg and Trey. They were great helped me understand everything and worked on finding the perfect car at the best price. Thank you! Worked with Greg and Trey. They were great helped me understand everything and worked on finding the perfect car at the best price. Thank you! More