Toyota of Cool Springs

With the help of Denis we purchased our "forever" car with no hassles or pressure. He was able to provide us with excellent service. with no hassles or pressure. He was able to provide us with excellent service. More

I just purchased my 4 Runner from Alan "Superman" Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken gre Richardson. I had always worked with Kenny Eastman and was nervous when I learned he was no longer with Toyota of Cool Springs but Alan has taken great care of us. He has even been kind to offer advice to family members in other states. More

Denis contributed to a seamless buying process and he was very easy to work with. I was very appreciative of the frequent updates on arrival on my vehicle and the service upon my arrival. very easy to work with. I was very appreciative of the frequent updates on arrival on my vehicle and the service upon my arrival. More

Alan was great and helped me a lot! I really appreciated how he walked me through each step of the process. I really appreciated how he walked me through each step of the process. More

Alan was a rockstar! He made the process painless and even enjoyable! He is obviously a “relationships first” guy, which is absolutely fantastic! Love that dude!!! He’s t He made the process painless and even enjoyable! He is obviously a “relationships first” guy, which is absolutely fantastic! Love that dude!!! He’s the only dude I’ll buy from! Also Johnny was a hoot in the finance dept. Awesome cat, coolest Florida Gator fan I know! 😃 Alan and Johnny are indeed the dynamic duo of Toyota Cool Springs! More

I had a good experience working with Alan at this dealership. He helped me to get the price I wanted for my new car! He didn’t hesitate to answer all of my questions. Everyone I came in contact was v dealership. He helped me to get the price I wanted for my new car! He didn’t hesitate to answer all of my questions. Everyone I came in contact was very professional. I’m recommending this dealership to all of my friends and family. More

From initial communication, to working through a trade and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were and purchase, to closing, the entire team was fantastic to work with. Alan and Yuri were friendly, helpful, and professional. Most of all they were low pressure and open through the entire process. I'll be back for future purchases. More

Everybody was great. Superman took care of us quickly and efficiently, providing a smoothe, pain free car buying experience. Superman took care of us quickly and efficiently, providing a smoothe, pain free car buying experience. More

Denis is what every car salesman should strive to be like. He listened to everything we had to say and gave us strait answers with no pressure. Every time I talked with him on the phone he was pleasant like. He listened to everything we had to say and gave us strait answers with no pressure. Every time I talked with him on the phone he was pleasant to speak with. About a week after we got the Sequoia we brought it in to have the ceramic coat added. Somehow the cargo net was misplaced but Denis drove all the way from Cool Springs to Clarksville to drop us off a new one. We can't recommend Denis or Toyota of Cool Springs enough. We have been loyal Nissan owners for over 20 years and Denis eased our fears of switching brands. EDIT: 6 May 2024. I had to drop 2 stars. We went back to this dealership since we had such a positive experience before. Our son is in the Navy and he wants a new 4 Runner. We went back to our salesman to ask about the new 2025's after Toyota released the info and photos on them. He told us they didn't have much info on the 2025 4 Runner's. He also said he would find out more info and call us back. But he never did. We also called our finance guy there and left a message and he too never called us back. I get it's a new redesign on a popular vehicle and corporate may not have given out too many details, but if you say you will call us back and don't, that's poor customer service. We called another Toyota dealership in Middle Tennessee and the saleslady there gave us tons of info on the 2025 4Runners. From build to ship dates and when to realisticly expect to see them on the showroom floor. We will be going to that dealership in Nashville. More

Very easy to do business with. Listened to me, was patient as I compared various trucks, and allowed me to get in and out quickly after making a decision to make the buying proces Listened to me, was patient as I compared various trucks, and allowed me to get in and out quickly after making a decision to make the buying process painless. A+ More