Toyota of Cool Springs

Great people Bother the manager and the sales person were fabulous. I loved the hospitality and the atmosphere. Finance department sure took their time about 2.3 Bother the manager and the sales person were fabulous. I loved the hospitality and the atmosphere. Finance department sure took their time about 2.30 hours for Justin one customer and they can improve on that. Apart from that everything else was great. More

Excellent service We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took t We are receiving an excellent service! The day we bought the car, everybody from the Product Specialits to the Finance people to te Technicians took the necessary time to make sure we do not have unsolved questions. The service after the sale is as high as the one received the first day. That we really like!! More

ohio state fan converts michigan fans come see these three great men and i promise they will take care of you, you will drive away a happy customer, they will make you laugh and you will g come see these three great men and i promise they will take care of you, you will drive away a happy customer, they will make you laugh and you will gain a new family?????? More

Purchase of new car I have purchased 19 cars in my life and Pat Howard is by far the best auto sales advisor I have ever dealt with. He is, by far, the most knowledgeab I have purchased 19 cars in my life and Pat Howard is by far the best auto sales advisor I have ever dealt with. He is, by far, the most knowledgeable, competent, reliable and honest salesman among all I have ever known. You get the feeling that he is trying to do the right thing for your ~ no super-hype, just reliable communication. In the end I felt like I drove away with a better deal than I initially expected. More

Carlos was great. Easy to talk to, great transparency... nice and clean place. Really had a.great buying experience! Thanks Carlos and hopefully I can send some busines Easy to talk to, great transparency... nice and clean place. Really had a.great buying experience! Thanks Carlos and hopefully I can send some business More

Excellent experience working with Frederick and Greg on a deal that required a quick turnaround and some add-on accessories. Both were very professional and very responsiv working with Frederick and Greg on a deal that required a quick turnaround and some add-on accessories. Both were very professional and very responsive through the process. Couldn’t have asked for more. I highly recommend Frederick, Greg and Toyota of Cool Springs. More

Fast service Great service on my Rav4 with Chris! He kept me updated as everything was being done and a comfortable place to wait! I recommend Chris! Great service on my Rav4 with Chris! He kept me updated as everything was being done and a comfortable place to wait! I recommend Chris! More

Accommodating and hassle free! I bought my first car from Frederick at Toyota of Cool Springs and it was a great experience. I was nervous to make such a big purchase and had so man I bought my first car from Frederick at Toyota of Cool Springs and it was a great experience. I was nervous to make such a big purchase and had so many questions, He patiently answered them all and was accommodating to find the right vehicle for me. It was a far better experience than I could have imagined. It was easy and hassle free. I am so happy with my new RAV 4. More

Couldn’t Be Happier I started looking at cars months ago and had initially come in and spoken with Celeste. She was transparent, not pushy at all, and so helpful! If I he I started looking at cars months ago and had initially come in and spoken with Celeste. She was transparent, not pushy at all, and so helpful! If I hear “I’m thinking about getting a new car” from anyone I know, I am sending them straight to her! I’m a few days in and have finally named my RAV4 Hybrid, and have gotten the best gas mileage of anything I’ve ever driven. I spent so much time researching and working to be able to get to the place where I could purchase this vehicle, and I can’t say enough good things about the vehicle, dealership, and salesperson. Go to this dealership. You will walk away satisfied. More

Jeff Williams is Excellent!! It was such a pleasure I working in buying a RAV4. I was actually out of town and needed a car because I was having so much trouble wit my Honda van a It was such a pleasure I working in buying a RAV4. I was actually out of town and needed a car because I was having so much trouble wit my Honda van and had been using a rental car for almost a month. My husband working with Jeff but was unsure what car I was ultimately interested. Jeff was so patient with us. What really made me realize we were dealing with someone that was just straight out exceeded all expectations was when he went out on a Thanksgiving EVENING - it was raining! - to switch a hold from one RAV4 to another just because I liked the color better ....do I need to say more - no that’s service. When I finally met him I apologized for him having to go out on Thanksgiving and he just made like it was absolutely nothing. I was so thankful for his effort which allowed us to er a Black Friday deal for the exact car I wanted. I really can’t say enough - thanks Jeff! More