Toyota of Cool Springs

Awesome The ease of almost all the discussion on the phone very efficient fast considerate of our time. Ww has it all figure out cleared with salesman befor The ease of almost all the discussion on the phone very efficient fast considerate of our time. Ww has it all figure out cleared with salesman before we came in..Awesome experience the smooth ease of it all. More

Helpful Working with Jim was a great experience. He's knowledgeable, friendly and very helpful. No pressure, just great advice in looking for a car. I'll be Working with Jim was a great experience. He's knowledgeable, friendly and very helpful. No pressure, just great advice in looking for a car. I'll be back!! More

Great experience!! I just wanted to take a minute to rate my recent experience at Toyota of Cool Springs. As you can see, I gave them 5 stars because of their excellent I just wanted to take a minute to rate my recent experience at Toyota of Cool Springs. As you can see, I gave them 5 stars because of their excellent customer service. It was a very smooth process from beginning to end. More specifically, I would like to give a high praise to Jim Gile and Trey Wade. Both were extremely genuine and true professionals. Both found a way to make things work in my favor and a price range that was very fair for the vehicle I purchased. Thank you both for your patience and staying late on a Friday to close my deal. I would highly recommend this dealership to anyone in the market for a new vehicle! Jenn More

Sienna Test Drive We arrived without an appointment just before a thunderstorm with 2 kids demanding our attention as well. Josh was very patient and did a great job sh We arrived without an appointment just before a thunderstorm with 2 kids demanding our attention as well. Josh was very patient and did a great job showing us the van’s features and helpful during my wife’s test drive. More

An very pleasent experience; I recommend the dealership. I purchased a 2014 Chevrolet Corvette Stingray from Mr. Richardson. He made the experience pleasurable. His straight forward manner and knowledge he I purchased a 2014 Chevrolet Corvette Stingray from Mr. Richardson. He made the experience pleasurable. His straight forward manner and knowledge helped me immensely to make a positive decision to purchase the the car. He is a man of integrity and I would recommend that any potential buyer seek him out as their sales representative. More

Professional service with a professional attitude The car buying experience can be an absolute nightmare. Jim Gile is an outstanding individual who make the process stress-free and efficient. I was ab The car buying experience can be an absolute nightmare. Jim Gile is an outstanding individual who make the process stress-free and efficient. I was able to get exactly the car I wanted with transparency and respect throughout my entire visit with this dealership. I would recommend anyone to come here and buy a car, I would also recommend they do business with Mr. Gile. More

Amazing experience Not only has Jim helped me pick out my favorite car I’ve ever owned, but he’s here along the journey of my car being taken care of. I would definitely Not only has Jim helped me pick out my favorite car I’ve ever owned, but he’s here along the journey of my car being taken care of. I would definitely buy a car from Jim again and I recommend him to anyone. He’s not just a great salesman. He’ll be there through the whole journey, even after you buy the car, as I am here getting some work done. More

Excellent experience from start to finish! I purchased though the Costco Program and Denzel at the dealership made contact with me immediately. He offered to help me schedule an appointment wi I purchased though the Costco Program and Denzel at the dealership made contact with me immediately. He offered to help me schedule an appointment with Carlos which I initially turned down. These gentlemen were so respectful and kind in their contact that I did made an impromptu visit a day or two later. I immediately felt in good hands with Carlos Griffin who listened to what was important to me. Carlos had a sensible and knowledgeable approach to helping me. He chose the right car at the right time thereby saving me hours of option overwhelm. I got a car I absolutely love! The entire team (sales, parts & accessories, financing, dealership manager) pulled together to get the absolute best deal and financing for me. I was genuinely impressed with their ethics, kindness and expertise. If there is such a thing as a perfect experience I had one. My sale was a win-win for everyone. I am now a member of the Toyota family! Thank you to the entire team for sharing in my joy! More

Thank you Josh Epley I appreciate Josh so much. He found the perfect new Highlander for me and was so helpful and courteous. Everyone at the dealership is outstanding! I appreciate Josh so much. He found the perfect new Highlander for me and was so helpful and courteous. Everyone at the dealership is outstanding! More

Great experience! Early in May I visited Toyota of Cool Springs to search for a Rav-4 for my granddaughter's high school graduation gift. I feel very fortunate that I Early in May I visited Toyota of Cool Springs to search for a Rav-4 for my granddaughter's high school graduation gift. I feel very fortunate that I was assigned Jim Gile. Jim is very knowledgeable both about his products and the inventory at Cool Springs. More importantly to me, he appeared to care genuinely that my granddaughter get the car she wanted and concomitantly that I not exceed the monthly payment that I had set prior to the coming to the dealership. Further, Jim was very receptive to our need to complete the signing process as quickly as possible in order for me to meet another social commitment. Overall, a wonderful experience with absolutely no complaints. And best part of all is that my granddaughter loves her new Rav-4 and is proud as punch of it. More