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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

December 14, 2020

Alan at Cool Springs really worked with us to get the vehicle we needed! He is professional and friendly and offered stellar service; highly recommend working with him on your next Toyota purchase! More

by nwsparkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Toyota of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2020

I never would have found this vehicle if not for Steve@ Coolsprings. He worked with me to ensure I got what I needed. The sales experience was smooth and I could not have asked for a better experience. More

by sukamu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Soltis, Steve Massei
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 10, 2020

Our salesperson, Jim Gile was a absolute great guy to work with the purchase of our Toyota RAV4. He was patient, knowledgeable and informative. We will be back for our next vehicle. More

by pzinni38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 08, 2020

Friendly service, personable and easy to talk to. Listened to my requests and was able to pivot quickly when a different car caught my eye. More

by Lydia Klein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Toyota of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 07, 2020

I've purchased two vehicles from Jeff this year and the service is just stellar! Great experiences all around. Thanks Jeff & Toyota of Cool Springs! More

by jordan.cocklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Toyota of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2020

After visiting three other Toyota dealerships, I came to Toyota of Cool Springs where Kyle greeted me with a smile and a handshake. He knew his inventory, and worked with me diligently to get what I wanted More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
Dec 06, 2020 -

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2020

Jeff was very good at finding out what we were looking for in the Toyoda truck line. Went the dealership didn’t have the desired vehicle, he located one, and in short order had it delivered to the dealers More

by tongchaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Toyota of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 29, 2020

The dealership provided excellent customer service. The waiting area was clean, social distancing was practiced, masks were worn by all staff, and I enjoyed the complimentary coffee. More

by JLO 2017 Tucson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Galbreath
November 26, 2020

Exceptional Toyota Dealership. My wife and I got the Car we was going for at a price we was looking for. Our sales representative Kyle Pruzina was very professional and helped us in a remarkable way. We wou More

by tanuelmarcum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina we like to give a 5 star !! A very professional and a very remarkable sales associate. With a great heart for others. Made us feel like family. Best sales associate I ever met !!
Nov 28, 2020 -

Toyota of Cool Springs responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Thanks for the recommendation, and have an amazing day!

November 26, 2020

Had a great Experience at Cool Springs Toyota.Me and my daughter came in looking for a 4 runner and were not disappointed with the professionalism displayed. A pleasure to do business with. More

by 4 Runner
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Toyota of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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