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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

March 04, 2021

Kenny helped us out so much during our car buying experience! We loved working with him because he made things quick and easy. Ask for Kenny!! More

by ErikaB
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson, Kenny Eastman
Mar 06, 2021 -

Toyota of Cool Springs responded

Erika, we're happy you found Kenny to be so supportive during your experience here at Toyota of Cool Springs. Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2021

Alan, was very nice and knowledgeable. He made it comfortable buying a car. He exceeded expectations. I told him a monthly payment I wanted to pay and he got it there and my credit is average. More

by Tonyphen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Toyota of Cool Springs responded

Hi Tonyphen, we're so glad that we were able to go above and beyond your expectations! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 02, 2021

Kenny was incredibly helpful in my search for a new truck. Fantastic guy who is honest and overall great guy. I will be back in future when I need another car or would refer a friend. More

by Ryne Dickinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Mar 03, 2021 -

Toyota of Cool Springs responded

Hello Ryne, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 01, 2021

Kenny Eastman made our car purchases very easy and gave us great deals!! Kenny is a very knowledgeable salesman and a great person of integrity. It was a true pleasure purchasing 2 cars with him, Kenny mad More

by Nashville Cats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Mar 03, 2021 -

Toyota of Cool Springs responded

Hello Nashville, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you again for valuable feedback. Our team is available should you require any extra help. Take care!

February 28, 2021

This was my first purchase where I am independent. I had a truly amazing experience being there. Kenny is very understanding and helpful! Thank you! More

by Jluc29753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Mar 01, 2021 -

Toyota of Cool Springs responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2021

We enjoyed doing business with Kenny and Toyota of Cool Springs. We love our new Tacoma! Our transaction was quick and Kenny was helpful and knowledgeable. He really went the extra mile ! More

by Alison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Feb 27, 2021 -

Toyota of Cool Springs responded

Hi Alison, we're glad to hear our staff took such great care of you! Here at Toyota of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 24, 2021

Jeff:Thank you for your professionalism, dedication to Jeff: Thank you for your professionalism, dedication to your job and for going out of your way to do everything to make our deal work. We appreciat More

by James_Jaconetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Toyota of Cool Springs responded

James, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Jeff and our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

February 24, 2021

Since finding Kenny Eastman and making him Our Car Guy, we have mostly enjoyed our experiences with the Toyota of Cool Springs dealership. Sure some purchase attempts fizzled which was probably for the bes More

by alisonanderson6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Feb 25, 2021 -

Toyota of Cool Springs responded

Alison, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Kenny and our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 24, 2021

Kenny was very helpful and we would use him again. Would recommend him to anyone! Answered all questions and was very knowledgeable. Great working with him! More

by mbyokley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Feb 25, 2021 -

Toyota of Cool Springs responded

Hello there, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. We hope to continue to provide you with amazing care each visit!

February 23, 2021

Huge dealership with plenty of options to look at while making the right purchase. The salesman took care of us from the start and was more than capable of finding the right fit that we were looking for. W More

by Christianbxtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Toyota of Cool Springs responded

Hi Christian, thank you so much for your positive comments about Toyota of Cool Springs! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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