Toyota of Cool Springs

They sold the car before I made a decision. But they stayed in touch so it was my fault, I just waited too long. But they stayed in touch so it was my fault, I just waited too long. More

Ask for Jim Gile you won't go wrong. Entire dealership is helpful and resourceful in assisting you with any requests you may have. Entire dealership is helpful and resourceful in assisting you with any requests you may have. More

Clean facility and my salesman Alan Richardson was ready and available for our scheduled appointment. and available for our scheduled appointment. More

Alan was super friendly and so willing to talk to us when we walked in. With his way of he approaching us, we just knew we would be buying from him. Considering the unfortunate circumstances for the entire c we walked in. With his way of he approaching us, we just knew we would be buying from him. Considering the unfortunate circumstances for the entire car industry, it was amazing how he made the whole purchasing experience the least stressful. We will keep his contact info handy for our next purchase in future, however far ahead it may be. Thank you Alan! More

I was having trouble with my driver side headlight and popped into Toyota of Cool Springs without an appointment to see if I could get some help on an easy fix . Casey had squeezed me into the schedule an popped into Toyota of Cool Springs without an appointment to see if I could get some help on an easy fix . Casey had squeezed me into the schedule and got my problem taken care of pretty quickly and also pointed out that my battery had gone bad after a basic inspection. I felt confident leaving Toyota that my car was in good hands and my problems have been taken care of. More

I have been please with the attentiveness they give to the prospective buyer's needs and preferences. There is a genuine interest shown in the customer. the prospective buyer's needs and preferences. There is a genuine interest shown in the customer. More

Mr Alan Richardson and the Donnie the General manager showed exceptional customer service experience over the phone 📱 while going above and beyond in earning listening and understanding my concerns and showed exceptional customer service experience over the phone 📱 while going above and beyond in earning listening and understanding my concerns and what I'm looking for inna new vehicle. They need more Toyota Dealerships across the coast and USA to understand that the customer always comes 1st not the dealership Thank You Toyota of Cool Springs in continuing to work with me. More

Good communication Easy to deal and negotiate wirh. I am satisfied with my purchase. Thank you I am satisfied with my purchase. Thank you More

Excellent service reasonable wait time the waiting room is pretty good also and best part is the coffee is free is pretty good also and best part is the coffee is free More

Worst interaction I've ever had with a salesman. The ONLY reason I did business with this location, is because no other location had the vehicle I wanted. I have since never returned to this locatio The ONLY reason I did business with this location, is because no other location had the vehicle I wanted. I have since never returned to this location. If you see this salesman when you enter, walk right back out. This is unfortunate because everyone else I dealt with was absolutely wonderful. More