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Toyota of Cool Springs
Franklin, TN
937 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service.
Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 937 reviews
December 13, 2024
Jeff was amazing from start to finish. He made test driving fun, while also being informative and letting me get a feel for the vehicles. He didn’t make it seem like just a rushed car-buyi He made test driving fun, while also being informative and letting me get a feel for the vehicles. He didn’t make it seem like just a rushed car-buying experience, he made it seem like I was a family member of his own that he wanted the best for. Go Jeff!! More
by Soph_schultz
Employees Worked With
December 11, 2024
Jeff waited on me and did a wonderful job of explaining all the options and help me get acclimated to the my new vehicle and I’ll call as a consummate professional. all the options and help me get acclimated to the my new vehicle and I’ll call as a consummate professional. More
by Jlorr37
Employees Worked With
December 11, 2024
He was friendly and efficient. He answered all my questions and was patient. I am satisfied with my experience. He answered all my questions and was patient. I am satisfied with my experience. More
by Dr.J
December 08, 2024
Jeff made this process so smooth. He answered all the questions we had and brought up different things to consider that I might need/ or not like in a case to help narrow down my deci He answered all the questions we had and brought up different things to consider that I might need/ or not like in a case to help narrow down my decision. He showed us various options and towards the end, like magic, something I wanted with extra add ons within my budget or what I ended up with and he hustled with Yuri to make the signing go as fast as possible. I really appreciated his help and will be recommending him to anyone who needs a new car. Best early Christmas present. More
by Rosemary
December 06, 2024
Cool Springs Toyota provided 5-star service and Jeff Williams was wonderful to work with. Williams was wonderful to work with. More
by Tasha P
December 06, 2024
I cannot recommend Jeff Williams at Cool Speing Toyota enough! It’s so rare to find an experienced, smart, kind and honest car salesman these days but Jeff is all that and more! He has reinstalled my conf enough! It’s so rare to find an experienced, smart, kind and honest car salesman these days but Jeff is all that and more! He has reinstalled my confidence in car dealerships and Toyota. Absolutely excellent experience. He is beyond amazing! More
by shunt10
Employees Worked With
December 02, 2024
I talked with Trey before and after making a purchase. Trey is very knowledgeable and explained the extended warranty, existing warranty and GAP. I would highly recommend speaking with him before selectin Trey is very knowledgeable and explained the extended warranty, existing warranty and GAP. I would highly recommend speaking with him before selecting any additional warranties. He was also patient and answered all of my questions. More
by Aprhuntley
November 06, 2024
Alan was great with getting the vehicle I wanted and ensured that I was happy. I loved how quickly and smoothly the transaction went. ensured that I was happy. I loved how quickly and smoothly the transaction went. More
by BB
Employees Worked With
October 31, 2024
Alan was really responsive, gave the exact model and options I requested and was mindful of price and transparent. options I requested and was mindful of price and transparent. More
by Tim
October 26, 2024
Great no-nonsense place to buy a vehicle. Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before th Their website is one of the best for figuring out what you’re getting on the new Toyota you’re looking at; you can even pull up the sticker before the vehicle even arrives at the dealership. Alan “Superman” Richardson is a very helpful salesman - no high pressure tactics, and just a high quality person to deal with. More
by Beth Henderson
Employees Worked With
