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Toyota of Cleveland - Service Center

McDonald, TN

4.7
322 Reviews

322 Reviews of Toyota of Cleveland - Service Center

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May 05, 2023

Love you guys, especially David Mumford, best service tech, he goes above and beyond to keep his customers happy More

by gmathewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mumford
April 23, 2023

Toyota done a good job as normal, but I wished the price for service was a little less expensive due to pandemic time since everything costs twice as much as it use to cost before pandemic. Susie Disney More

by minniesuesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
April 16, 2023

Good service and good friendship, xxx always. Always given us vehicle advise. We will continue let Toyota service our vehicles. More

by jthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Cameron and Jeremy Thomas in the service department were very helpful to me without any obligation to do so. A local auto shop was trying to drastically inflate their labor time for work on my vehicle, so More

by RutgerBuckner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Tull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Great facility and staff. Love the idea of sending the video from the shop. Quick and easy appointment. More

by marctorrencemarcT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

I have purchased 2 vehicles here and I will definitely send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 More

by BLONDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Long , Matthew Kress
January 07, 2023

They will sell you a car, but can’t provide service, waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. More

by Sws57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Trout
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

I can't say enough about this service department. The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets More

by bwhitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

3% Credit Card Fee. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. More

by RandyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelia Caronia
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

We have bought 10 vehicles from this dealership. We are extremely happy with sales and service. We will buy our next 10 there as well. Shoutout to salesman Greg Bain. More

by robertwhaley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Greg Bain, Matthew Kress
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