336 Reviews of Toyota of Cleveland - Service Center
Great service and very friendly staff. It was a pleasure to do business with them It was a pleasure to do business with them More
Frankie is amazing! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! Very knowledgeable, honest, and accommodating! The service department would not be the same without her as a service advisor. Toyota better keep her! More
Josh Howard helped me understand all of the gadgets on my Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh More
It took a little longer than I expected but definitely the only Dealership in Cleveland, TN that i would go to for my Wheel/Tire Services. the only Dealership in Cleveland, TN that i would go to for my Wheel/Tire Services. More
My service experience was great. My concerns were able to be addressed and I left feeling confident that my problem was resolved. Additionally, I was presently surprised by the hospi My concerns were able to be addressed and I left feeling confident that my problem was resolved. Additionally, I was presently surprised by the hospitality in the waiting area. There was coffee and snacks available. There were also several options of creamers and hot chocolate. There was a counter that I could sit at and plug in and was able to get much work accomplished while I waited. It was an overall pleasant experience! My service rep graciously walked me through the entire process as this was my first time using the service department at Toyota of Cleveland. More
These folks are professional, knowledgeable and sensitive to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of t to you needs. They go out of their way to ensure customer satisfaction. They are timely qith their communication, keeping me Informed every step of the way. More
Only thing missed was the filling of the liquids, like windshield washer fluid. Thanks to the tech who filled it up for me efore leaving! windshield washer fluid. Thanks to the tech who filled it up for me efore leaving! More
Wonderful at accommodating a customer without an appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! More
Greeted timely upon arrival. Attention was given to the primary reason for this service appointment. With a future interest in purchasing a new car, I was paired with a knowledg Attention was given to the primary reason for this service appointment. With a future interest in purchasing a new car, I was paired with a knowledgeable sales associate. Follow up was appreciated. Thanks! More