Toyota of Cleveland - Service Center

Service review Great service experience clean environment, great amenities refreshments available pleasant atmosphere.knowledgeable service rep, quick timely service Great service experience clean environment, great amenities refreshments available pleasant atmosphere.knowledgeable service rep, quick timely service as promised.personal attention an explanation of service performed. More

oil change regular mileage service they have always done our service in a timely manner and properly. while there I wanted to look at a Sequoia and the were very helpful of that. I told they have always done our service in a timely manner and properly. while there I wanted to look at a Sequoia and the were very helpful of that. I told them I was not in the market to buy at this time but that didn't bother them they showed me the car. More

Quick and quality service I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not n I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not need or want. More

Good service Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specif Always experience good service every time vehicle is serviced. Staff is always friendly, eager to get service started. They always take time to specifically let you know what extras need to be attended before addressing them. More

Great Service Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make Thanks for the great service and making an appt. on short notice! Everyone was friendly and several of the employees took time to talk to me and make suggestions on future servicing. More

Scheduled Maintenance I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I'm quite pleased with the scheduled maintenance and recall services performed at Toyota of Cleveland. There are closer Toyota dealers in my area but I prefer Toyota of Cleveland over the others. More

Did not buy from me ... Not a priority Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told b Had consistent minor concerns with lights but once out of warranty was told the casing MELTED! I own 2011 Prius purchased out of state and was told by current service manager no idea why it melted but implied it was because we had purchased where we purchased and that the other dealer was doing something wrong. Then charged us forty dollars to tighten a bulb. Very unprofessional and rude Plainly stated that his priority lays with who purchases from his dealership. No apologies . Not who I would choose to have as a part of my team Toyota! More

was met with fast and efficient service The service personnel was very friendly and professional. I was shown personally where the waiting area was and offered a coffee. Restroom and over al The service personnel was very friendly and professional. I was shown personally where the waiting area was and offered a coffee. Restroom and over all facility was very clean. More

Comprehensive and effective. Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work d Seeing how my van is a 2015 model, I figured there would not be issues. However, you guys are the best at meeting the consumer and getting the work done promptly. More

Care for Car and Driver! Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time w Being from Chattanooga, I chose to wait while my 04 Camry was serviced, a somewhat lengthy wait due to the nature of the service. However, the time was made more pleasant by a lovely chair massage - an unexpected surprise, and example of this dealership's focus upon the customer. I bought my beloved car from Toyota of Cleveland 12 years ago and they've serviced it regularly; I trust this dealership and recommend it highly. More