318 Reviews of Toyota of Cleveland - Service Center
Maintenance Visit Great A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, show A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, shown where coffee, popcorn, water, and soft drinks were available, and told someone would call me as soon as the car was ready. I munched popcorn and drank my water as I caught up on email. About 45 minutes later, the car was ready, with a complimentary wash included, and I was on my way. More
Customer first Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was c Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was convenient for our schedule. More
Service Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. More
The service is always excellent. Zack took care of my service at the Cleveland, TN Toyota. He was friendly, courteous and helpful. This was the first time that he assisted me. Zack took care of my service at the Cleveland, TN Toyota. He was friendly, courteous and helpful. This was the first time that he assisted me. More
Service with a smile! Thus dealership truly makes their customers feel wanted and provides excellent service. Free drinks and refreshments are available while you wait in c Thus dealership truly makes their customers feel wanted and provides excellent service. Free drinks and refreshments are available while you wait in comfortable chairs watching TV. and the day I was there complimentary chair massages were given to anyone in the service area. Now that's above and beyond customer service! More
Excellent My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . Very reliable car. More
easy, fast and couteous staff was exceptionally courteous; service was done quickly; scheduling was easy; wait area and restroom very clean and diet coke offered. Always a go staff was exceptionally courteous; service was done quickly; scheduling was easy; wait area and restroom very clean and diet coke offered. Always a good experience at Toyota of Cleveland More
Quick, efficient service As always, service experience at Toyota of Cleveland was outstanding. All personnel were courteous and friendly. I have been doing business with Toy As always, service experience at Toyota of Cleveland was outstanding. All personnel were courteous and friendly. I have been doing business with Toyota of Cleveland for over 20 years and the staff in all departments have earned my complete trust. Thanks guys. More
Service Jessica took the time to explain everything to me. She wanted to know any concerns I had so that they could check my vehicle while it was being servi Jessica took the time to explain everything to me. She wanted to know any concerns I had so that they could check my vehicle while it was being serviced. More
Windshield sprayers Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my la Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my last by fixing the problem. Thank you very much. More