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Toyota of Cleveland - Service Center

McDonald, TN

4.8
332 Reviews

332 Reviews of Toyota of Cleveland - Service Center

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December 26, 2017

10000 mile service Very pleased with the service department. While the department was busy, we were in and out within an hour. Everyone was friendly and very professiona More

by SDFD29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez, Jessica Maradiaga
December 24, 2017

Service department always great Easy On line appointment made that morning fast friendly service with detailed explanation in and out under hour. Waiting area always clean and refres More

by Bryhow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
December 05, 2017

As usual, always the best service at Toyota of Cleveland! I totally trust Toyota of Cleveland to service my vehicle. I have owned my 2008 Tundra almost 10 years. It has never been serviced at any other dealer More

by MartinT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James - advisor
November 26, 2017

Service on 4 runner Very helpful and friendly, fixed the problem, will return for service in the future. I would also recommend this dealership to friends and family memb More

by Lhilley06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Maradiaga
November 15, 2017

In a Bind!! On a long awaited vacation heading to Virginia from Texas. Along the way we were having difficulty with our Saturn Vue. It was getting worse and worse More

by David Puckett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Pittman
September 28, 2017

service check up on my car 9/27/17 Was ready for my car as soon as I drove into the service center. Andy Peek helped me and was very gracious and professional. I waited in a comfortable More

by Allie Jenks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2017

12 month 10,000 Rav4 Service My Rav4 was serviced on time and promptly. The waiting room is very clean and the service personnel are very friendly and helpful. The car wash is a g More

by James C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Maradiaga
September 23, 2017

Great staff and good service Our first service on our new 2017 4runner was a great experience. Service was prompt and all the staff were very friendly and helpful. thank you Toyo More

by TNdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Roberts
September 21, 2017

90K servicing My 2012 Highlander was serviced promptly and thoroughly. While I waited, Mr. Don Roberts,service Center Liaison, showed me how to access the My Toyota More

by Sandy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Maradiaga, Don Roberts
September 14, 2017

Great experience from repair to sales. I took my car in for repairs everyone was very courteous and informative from start to finish. While waiting on my repairs I spoke with Don Roberts More

by George1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince (mechanic or tech), Don Roberts, Zack Roark
Sep 14, 2017 -

Toyota of Cleveland responded

Thank you George for sharing your experience and congratulations on purchasing the RAV4 you have been wanting for a while!

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