Toyota of Cleveland - Service Center

Love my Tacoma I Love my Tacoma and feel very satisfied with the service on my truck.Waiting area is so nice and very relaxing. Do not mind going for service on truc I Love my Tacoma and feel very satisfied with the service on my truck.Waiting area is so nice and very relaxing. Do not mind going for service on truck. More

Informative While waiting for my Rav4 service, Shaq give me specific financial information about up grading to a one year newer model Rav4 with AWD. He was did no While waiting for my Rav4 service, Shaq give me specific financial information about up grading to a one year newer model Rav4 with AWD. He was did not pressure me. He just gave me the information. I liked that. More

Exceptionally Helpful Brad Harmon was exceptionally helpful and very nice. I really appreciate it. I don’t feel like I was taken advantage of as a single woman. Thank you Brad Harmon was exceptionally helpful and very nice. I really appreciate it. I don’t feel like I was taken advantage of as a single woman. Thank you Brad. Sincerely Jackie Hughes More

Excellent Excellent, good service, friendly staff, went out of way to make service on car enjoyable experience. Would recommend them to others. Very quick to Excellent, good service, friendly staff, went out of way to make service on car enjoyable experience. Would recommend them to others. Very quick to finish service also. More

very satisfied professional and knowledgeable service staff friendly and fair priced takes ample time to explain services requested and services provided wil professional and knowledgeable service staff friendly and fair priced takes ample time to explain services requested and services provided will return for needed services in the future More

Recall repair I took my car in over a month ago to have the recall repaired . they broke a piece off of my dash off .went back up there on a day off for them to r I took my car in over a month ago to have the recall repaired . they broke a piece off of my dash off .went back up there on a day off for them to replace the part wrong part . Then they ordered the part and had it shipped my house so I could put it on myself because it is a long drive for me open up the box and it’s the wrong part gave them a call and they said that they would be back with me and I haven’t heard from them cents not happy or pleased with the results More

Best service ever! I bought a new Camry from Toyota of Cleveland and I’ve brought it in to each service they offer in the first 25,000 miles. The first few visits was ha I bought a new Camry from Toyota of Cleveland and I’ve brought it in to each service they offer in the first 25,000 miles. The first few visits was handled by Anthony Durbin, and man this guy makes you feel at home. Such a kind person, very thorough, and just makes you want to be there. I have no doubt that Toyota of Cleveland values Anthony Durbin and holds him to a high regard. More

Very helpful in a difficult situation. While on vacation, from Ontario Canada, our Matrix blew it's transmission. CAA/AAA got us to the closest Toyota dealer. We found this dealership to While on vacation, from Ontario Canada, our Matrix blew it's transmission. CAA/AAA got us to the closest Toyota dealer. We found this dealership to be bright and modern. They have a high customer lounge with two large screen TV's. They offer water, coffee, tea, popcorn, Soda Pop and other snacks while you wait. You can sit in the leather chairs or love seats or one of several table and chair arrangements thought the late dealership. Since we are Canadian we where unable to wait for the new transmission to arrive and been out in, we had to get back for work. The sales men where very friendly and helpful. Rod McClelland too time out of his busy day to drive us to the uhaul outlet. One other salesman had earlier offered to drive us to the bank, didn't get his name. These wonderful men helped make a very stressful situation much less so. Thank you very much. More

Customer Service at its Best I bought a pre-owned car from Big D. It had after-market tires that required a special lug wrench, so I discovered that I couldn't change the tire whe I bought a pre-owned car from Big D. It had after-market tires that required a special lug wrench, so I discovered that I couldn't change the tire when I had a flat. Luckily, I'd bought an extended warranty. The people at Toyota had my car towed from Ft. Oglethorpe to Cleveland, loaned me a nice Camry, replaced the tire, AND waived the $61 out-of-pocket charges... all in one day. The complementary coffee while they worked out their game plan was also nice. The service was fast, and managers got involved ASAP to make sure that I was taken care of. More

Timely Job I went in for a regular scheduled oil change and check up without scheduling it and was in and out in an hour. Thank you. I went in for a regular scheduled oil change and check up without scheduling it and was in and out in an hour. Thank you. More