Toyota of Cleveland - Service Center

We got treated like royalty as soon as we walked in. Russell Bishop is the go to guy who I would recommend anyone to. Thank you Russell . You made my mom feel comfortable and you treated us like your Russell Bishop is the go to guy who I would recommend anyone to. Thank you Russell . You made my mom feel comfortable and you treated us like your family That service will make us come back and recommend others to you!! More

Service was great. No issues whatsoever. Took it in for th 5K service and to get the tire pressure indicator fixed. Went fine. Same place I bought it from and would recommend, especially for Took it in for th 5K service and to get the tire pressure indicator fixed. Went fine. Same place I bought it from and would recommend, especially for the buyers experience. More

great Mr. Dixon and Mr. Trout was great to get me in fast, Also to take care of my service also keep me informed of the service Mr. Dixon and Mr. Trout was great to get me in fast, Also to take care of my service also keep me informed of the service More

Great service! Anthony got my TRD skid plate installed with ease. I appreciate this because I had been to 3 other shops prior to coming to Anthony. Anthony got my TRD skid plate installed with ease. I appreciate this because I had been to 3 other shops prior to coming to Anthony. More

Great service, James Fulton was a great service person. James Fulton was very professional when my truck wouldn’t start after tech had cleaned battery cables. Couldn’t have asked for better service. He mad James Fulton was very professional when my truck wouldn’t start after tech had cleaned battery cables. Couldn’t have asked for better service. He made a great experience happen when it could have been an unhappy one. More

Final Service at this dealership as we are moving to Florida Over the past 15 years we have bought 4 Toyota's from this dealership. We have never been disappointed with the service and hope we will receive the Over the past 15 years we have bought 4 Toyota's from this dealership. We have never been disappointed with the service and hope we will receive the same in Florida. The facilities have always been clean and the wait time is at a minimum. More

35,000 schedule maintenance The best parts of my 5000 mile schedule services are: -7:00am time slot -usually a 30 min wait, sometimes 45 min -comfortable place to wait with Wi The best parts of my 5000 mile schedule services are: -7:00am time slot -usually a 30 min wait, sometimes 45 min -comfortable place to wait with WiFi More

Regular servicing of my 2004 Toyota Tacoma Always pleased and receive excellent service since I purchased this vehicle in 2005. Have had all required maintenance preformed on this vehicle sinc Always pleased and receive excellent service since I purchased this vehicle in 2005. Have had all required maintenance preformed on this vehicle since I purchased from this dealership and love my Toyota Tacoma. More

Great service! I always have such a great experience at Toyota. Anthony was very polite and helpful. I always feel great leaving my car in the hands of the service e I always have such a great experience at Toyota. Anthony was very polite and helpful. I always feel great leaving my car in the hands of the service employees. I highly recommend Anthony. More

Good Experience for Service at Toyota of Cleveland Very satisfied with the entire process of recent torque converter replacement on our 2013 Toyota Camry. Although very disappointed with the poor desig Very satisfied with the entire process of recent torque converter replacement on our 2013 Toyota Camry. Although very disappointed with the poor design by Toyota of this transmission part, I was treated very well from beginning to end with the service department. My initial call to Tom Trout to discuss the issue was professional, friendly and courteous. The appointment he made for me to come in and have the issue evaluated went well and Anthony Durbin took his time in explaining the problem and how it would be handled under the Warranty Extension Program by Toyota. He ordered the replacement parts and set up another appointment to make the repair. Anthony explained that it should take about a half day or possibly just a little longer. The day of the repair they immediately took the car to the service area. During the time of the repair I was "checked on" by different members of the team to see if I needed anything, (drinks, snacks, etc.). Anthony came back with an update and just slightly over four hours the job was finished and I was on my way. Great people to deal with for service and repairs. More